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dji mavic air does not connect
708 10 2018-4-16
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Alberto1993
lvl.2
Flight distance : 174370 ft
Italy
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hello, I have a problem with my new mavic air, I can not make my phone asus zenfone 2 recognize the radio control. I do not know what to do, I saw the vide but nothing to do does not recognize my phone, I also activated USB debugging.
2018-4-16
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ALABAMA
Captain
Flight distance : 10356965 ft
United States
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Is your device on the list of ones that are compatible with the mavic air?
2018-4-16
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Alberto1993
lvl.2
Flight distance : 174370 ft
Italy
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yes,
I tried different ones
2018-4-16
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DJI Susan
Administrator

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Hi Alberto, do you connect the mobile and RC via the side port or the bottom port? Does it work when connected another port?
2018-4-16
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Alberto1993
lvl.2
Flight distance : 174370 ft
Italy
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hello, I tried both the door under that and the lata, even with other cables. when I click on connect device to the RC, it continues to say to connect the cable to rc and phone
2018-4-16
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Lucas Pereira
lvl.1
Flight distance : 172415 ft
Brazil
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I have exactly the same problem.
2018-4-22
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Koori
lvl.1
Flight distance : 741 ft
Italy
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I've got the same problem. Seems like this phone is not supported at all.
I was just capable to connect the phone and the drone via wi-fi.

2018-7-14
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djiuser_iRQ3fV35lvKP
lvl.1
Philippines
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What was the solution for this thread?
2018-10-7
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djiuser_iRQ3fV35lvKP
lvl.1
Philippines
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I have the same problem. So what is the solution for this please?
2018-10-7
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chrisrizos
lvl.2

Greece
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I have the same problem i searched on youtube it seems many people have the same problem with us.
Car Rental

2018-11-5
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chrisrizos
lvl.2

Greece
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The issue was my phone i have XIAOMI a1 and i didn t have updated so after that it worked properly...
Car Rental Athens


2018-11-6
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