spam8
lvl.1
Flight distance : 4646516 ft
Netherlands
Offline
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fans984e300f Posted at 2018-5-6 00:06
Hi guys! I had problems with this latest update V01.02.0100. I connected the cristalsky to the aircraft, downloaded it and started the installation, when it arrived at 52% stopped updating and gave a communication error, rebooted the equipment as it sends to Dji, and restarted from where it had stopped, and followed, arriving in 77% to and again I restarted and repeated the same steps and stopped again to 89% and repeated the procedures again, for the fourth and last time it reached 99% and stopped again and locked, again I rebooted and did not request the update more, and I got the message "no image transmission signal". I already tested my x5s in another inspire 2 and it is working, I tested my RC and it is also working, in the "about" tab to know the versions in the equipment appears version of the "unknown" aircraft. I have already opened a call in Dji and I'm finding it very slowly, I do not want to resolve the situation, they asked me to perform some procedures, I did them and then they asked me to do it again, I've been in this situation since April 20th. I do not know what else to do! When I try to connect it directly to the crystal sky connected via the USB-C cable nothing happens, I tested it with an iphone 6 and then tested it on Dji assistant 2 on windows and mac os.
Hello DJI support team,
Before the upgrade to new firmware I had log of purple movie shots.
Saw that after the firmware upgrade and update all sets of battery’s this should be fixed.
But yesterday I flew again and still when on water and see the overexposed water samples I got still purple shots in water (also when create photo).
Do you have information how I can fix this after the firmware upgrade did not help, also added a PL filter on the X5S camera but give same problem.
Only thing did not do is update within DJI Assistant 2 v1.2.3 to factory default.
Kind regards,
Jelte van der Meer
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