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Inspire 1V2 Z3 video problem
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Nitrique
lvl.1
Flight distance : 509977 ft
France
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Hi,

I'm writing here because I have a big mistake with my bird.

First, no problem at all with a P3Pro (iPhone cable ok + iPhone X), not even one lag.

But with the Inspire 1V2, things looks different. The video transmission is verry slow, more than 5 seconds time of transmission, the distance between bird and remote is about 2 meters.

I tried the following :
  • Remote switch
  • Remote downgrade and upgrade
  • cable change
  • phone change
  • external display on hdmi port
  • camera contact cleaning
  • antennas push with a pen to ensure it fitted in the connector (never removed)

The Inspire 1V2 Z3 is on 1.11.01.50 firmware (latest as far I know) and the remote on latest too.

I don't know what to do, the Inspire has been purchased on August 2016.
It has been used exclusively for professional purposes and flight time is 5,5 hours.


Thanks for help,
Nicolas



2018-4-18
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TruGreen
Second Officer
Flight distance : 621909 ft
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is the 1.11 the latest X3 FW? or the Z3 FW? try doing the Z3 FW and see if that fixes the issue

https://www.dji.com/zenmuse-z3/i ... te_search#downloads

I too have a V2 with Z3 running the linked Z3 FW and have zero lag
2018-4-18
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Nitrique
lvl.1
Flight distance : 509977 ft
France
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Yes is it the latest, I don't know how to force reinstall

========== 2018.04.18 15:33:47 remo-con disconnect======
Packet: WM610_FC350Z_FW_V01.11.01.50.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the device.
2018-4-18
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TruGreen
Second Officer
Flight distance : 621909 ft
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the Z3 is slighty different than the X3. i had the X3 FW on mine prior to getting the Z3. and the bird took the Z3 FW. cause when i first got my Z3 nothing worked, no image, no RC control of pith/yaw. put the Z3 FW on the SD and it updated and worked.
2018-4-18
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fansf77370fb
lvl.4
Flight distance : 1008924 ft
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I just got a Z3. I have the newest firmware for the X.3 everything was up-to-date. I never needed to do a firmware update for the Z3. I just attach the camera everything worked. The app recognized the Z3.
2018-4-18
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Nitrique
lvl.1
Flight distance : 509977 ft
France
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Thanks but I don't have X3 to try, and the osmo x3 is locked for osmo...

Any help from DJI staff ?
2018-4-19
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TruGreen
Second Officer
Flight distance : 621909 ft
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Nitrique Posted at 2018-4-19 00:25
Thanks but I don't have X3 to try, and the osmo x3 is locked for osmo...

Any help from DJI staff ?

did you try the Z3 FW from the link?
2018-4-19
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Nitrique
lvl.1
Flight distance : 509977 ft
France
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Yes i tried this one : Zenmuse Z3 Firmware V01.11.01.50 (Inspire 1) - 2017-07-10
2018-4-19
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fansf77370fb
lvl.4
Flight distance : 1008924 ft
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The FW I’m on for the Z3 is 1.9.1.40
2018-4-19
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fansd845e849
lvl.4
Flight distance : 1495906 ft
Philippines
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Nitrique Posted at 2018-4-19 07:10
Yes i tried this one : Zenmuse Z3 Firmware V01.11.01.50 (Inspire 1) - 2017-07-10

You need debug file for firmware downgrade of both the aircraft and camera. Then you upgrade with latest firmware.

That's the only way to fix if not then your z3 has problems
2018-4-19
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Nitrique
lvl.1
Flight distance : 509977 ft
France
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fansd845e849 Posted at 2018-4-19 20:03
You need debug file for firmware downgrade of both the aircraft and camera. Then you upgrade with latest firmware.

That's the only way to fix if not then your z3 has problems

Thanks, but where can I find it ?
2018-4-19
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fansd845e849
lvl.4
Flight distance : 1495906 ft
Philippines
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Nitrique Posted at 2018-4-19 22:30
Thanks, but where can I find it ?

Youtube downgrade inspire 1 firmware

Then you can get the z3 fw from dji
2018-4-20
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Nitrique
lvl.1
Flight distance : 509977 ft
France
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fansd845e849 Posted at 2018-4-20 00:11
Youtube downgrade inspire 1 firmware

Then you can get the z3 fw from dji

DJI only display one firmware for Z3
2018-4-20
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TruGreen
Second Officer
Flight distance : 621909 ft
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hes saying to downgrade the drone to the 1.10 X3 FW. they install the Z3 1.11
2018-4-20
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Nitrique
lvl.1
Flight distance : 509977 ft
France
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I can't I don't have an X3, only Z3
2018-4-20
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lucyvargas
New

Spain
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Hello, interesting this thread, it happened to me something more or less similar than the user Nitrique, I would like to see the opinions of others. Thank you. Thank you. A greeting.
2018-4-20
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Aeromirage
First Officer
Flight distance : 1778045 ft
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I have a new Z3. Did not have to do anything to get it to work on new T601 V2.0.
No problems here.....
2018-4-22
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Nitrique
lvl.1
Flight distance : 509977 ft
France
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Hi @ All,

I've sent support request to DJI, waiting for their answer.
I've recorded a video about the problem, but I don't know if I can show it on forum...

I'll keep you in touch about the resolution, if they find something @lucyvargas.

Have a good day
2018-4-26
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Nitrique
lvl.1
Flight distance : 509977 ft
France
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Hi @ All,

DJI just sent me back the drone. They did nothing .
The problem is always here cause they don't tried to fly the bird. I've got in bonus scratches on the 2nd remote...

The repair center has not asked for more information, just said "no problem" and sent back the drone.

A bad day with the lost of € 4 000.

2018-6-6
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