Getting an error message (login failed) when I try and use the dji Go app to access the forum.
This is recent development and uninstalling and restalling doesn’t seem to help.
I am using iOS and the most recent dji Go version.
Any ideas?

The same thing happened to me a few days ago not sure what it was.
I was able to get on via my computer ok.
I uninstalled the app from my tablet and was redownloading it then it all syaryed working again fine.
Thought maybe they were having problems or doing something to the server.

Hellsgate Posted at 2018-4-20 04:04
The same thing happened to me a few days ago not sure what it was.
I was able to get on via my computer ok.
I uninstalled the app from my tablet and was redownloading it then it all syaryed working again fine.

Interesting. It seems I can get on using my iphone but not my iPad mini. Hope that doesn’t effect my fling because I use the iPad mini for flying

No it shouldnt i could fly fine just couldnt access the forum

I know there doing work on the servers on the 22nd but thats still a cple of days away yet at first i thought that was the cause untill i re checked the dates.
I have no idea of the cause perhaps dji admin may have an answer.

Hi, I'm sorry to hear about the issue that you are experiencing. Could you please show us a screenshot of the error message? We'll look into it, thanks!

Here’s the screen shot

DJI Diana Posted at 2018-4-20 05:19
Hi, I'm sorry to hear about the issue that you are experiencing. Could you please show us a screenshot of the error message? We'll look into it, thanks!

See below Diana

RedHawk420 Posted at 2018-4-20 07:19
See below Diana

I am having the same issue with both DJI Go & DJI Go 4

What device?

Had the same issue but with acessing dji forum from tablet and computer. Have had to reset password 3 times in last month. Dji servers seem to have some sort of issue.

Mickus Posted at 2018-4-21 02:21
Had the same issue but with acessing dji forum from tablet and computer. Have had to reset password 3 times in last month. Dji servers seem to have some sort of issue.

I can’t even log out. Not sure how I can reset the password

issue  is still ongoing with me can login on gaalaxy s7 edge but cant login on  galaxay s2 8 inch tablet

Having the same problem have reported, I’m using iPad Pro same message, no problem flying.

Hello dji we have a problem been 4 days now still cant log in on tablet

What happened to Diana?
I even  went on line with tech service who promised to email me with help but the silence is deafening

It seems to be working this morning