DJI replaced my batteries, Kudos
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466 19 2018-4-20
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Flybee
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  1#
I had some problems with my batteries, only charged them around 40 times and they started to give my battery error.
Sent them back to my local shop and all returned new.

Thank you DJI, really appreciated
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2018-4-20
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4WDaus
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Australia
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  2#
Great story!
2018-4-20
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integer
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Greece
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  3#
How many batteries you have, and they all had the same problem?
2018-4-20
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Flybee
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  4#
integer Posted at 2018-4-20 22:48
How many batteries you have, and they all had the same problem?

Hi, I have three and unfortunately yes they all had the same problem.

I have been taking care of them according to the instructions provided but still.

Tried the empty/recharge procedure several times without any success but now i'm good to go again.
2018-4-20
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A CW
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  5#
Always nice to read good news
2018-4-21
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DJI Diana
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  6#
You are so grateful for sharing your story with us, this absolutely brings us a great confidence and motivation to keep moving. Appreciate again for your positive feedback, wish you have a great time on flying, please feel free to contact us at any time if you have any further questions, we're glad to help.
2018-4-21
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Flybee
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  7#
DJI Diana Posted at 2018-4-21 01:27
You are so grateful for sharing your story with us, this absolutely brings us a great confidence and motivation to keep moving. Appreciate again for your positive feedback, wish you have a great time on flying, please feel free to contact us at any time if you have any further questions, we're glad to help.

Hi Diana.

Thank you, I think it is important to share negative and positive things. At the moment i'm total happy and I hope I don't get into more problems.
2018-4-21
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hallmark007
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  8#
Good job, they were faulty they replaced them it’s fair and deserves recognition, good luck.
2018-4-21
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FlyDK
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  9#
What a great outcome. Thumbs up DJI.
2018-4-21
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Flybee
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  10#
hallmark007 Posted at 2018-4-21 02:29
Good job, they were faulty they replaced them it’s fair and deserves recognition, good luck.

Yes, agreed, there is so much stories about the "downside" so I wanted to share some good news.

Happy flying Hallmark.
2018-4-21
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Flybee
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  11#
FlyDK Posted at 2018-4-21 02:48
What a great outcome. Thumbs up DJI.

Yes, could´t agree more

happy flying
2018-4-21
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FlyDK
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  12#
Flybee Posted at 2018-4-21 03:06
Yes, could´t agree more

happy flying

You too mate.
2018-4-21
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Bob Brown
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  13#
Great to hear the good stuff. Not many post good news and praises.

Thanks!
2018-4-21
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Flybee
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  14#
Bob Brown Posted at 2018-4-21 04:40
Great to hear the good stuff. Not many post good news and praises.

Thanks!

Exactly my point

Happy flying
2018-4-21
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Suren
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South Africa
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  15#
Way to go Dji
2018-4-21
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GoldenSun
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Poland
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  16#
Good to hear!
2018-4-21
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davidmartingraf
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  17#
New batteries are always good.
2018-4-21
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SparksBird
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  18#
So very glad to hear a positive outcome. Most likely the batteries have been sitting for a long while so went bad after not being used. Glad they came through.
2018-4-21
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Flybee
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  19#
SparksBird Posted at 2018-4-21 19:57
So very glad to hear a positive outcome. Most likely the batteries have been sitting for a long while so went bad after not being used. Glad they came through.

yes that might be the case but I followed the procedures described so what more can one do? They came from the early batches so I hope the performance and quality is better now.

Happy flying
2018-4-21
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DJI Diana
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  20#
Flybee Posted at 2018-4-21 01:36
Hi Diana.

Thank you, I think it is important to share negative and positive things. At the moment i'm total happy and I hope I don't get into more problems.

Yes, agree with you, both positive and negative feedbacks are keeping us improving, the customer service will be better and better. If there is any further issue, please feel free to let us know, we'll here for help. Hope you have a great time on flying the drone.
2018-4-22
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