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DJI Spark "Aircraft Locked"
2391 23 2018-4-21
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fans0d29a445
lvl.1
Flight distance : 820 ft
Denmark
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Hello DJI Forum

So yesterday i bought two DJI Sparks ($250 each) since they were on sale. When i came home it all worked fine just until i wanted to fly. The app says that the aircraft is locked, WHY? I've tried it with both drones now and it says excactly the same. It's on the newest firmware and i even tried downgrading the firmware without any luck! Can anyone help me since i REALLY want to get these flying?

Thanks

2018-4-21
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KlooGee
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Flight distance : 11897329 ft
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Can you provide a screenshot?  That may help someone be able to help answer you quicker.
2018-4-21
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Thoras
lvl.1
Flight distance : 820 ft
Denmark
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of course, i totally forgot that. I get the two bottom error messages when trying to lift off:
https://gyazo.com/0aa6b9c24860d8de060fe5e7a82e3f7d
https://gyazo.com/b12c39124b63e14f60055abe2aa4b6f2
2018-4-21
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hallmark007
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Thoras Posted at 2018-4-21 05:38
of course, i totally forgot that. I get the two bottom error messages when trying to lift off:
https://gyazo.com/0aa6b9c24860d8de060fe5e7a82e3f7d
https://gyazo.com/b12c39124b63e14f60055abe2aa4b6f2

Have you signed into your app you must be signed in to fly ?
2018-4-21
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Thoras
lvl.1
Flight distance : 820 ft
Denmark
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yes of course. I've tried multiple solutions and nothing works...
2018-4-21
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Ahmed Hussain
Captain
Flight distance : 1279216 ft
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Try "factory reset" through DJI Assistant2 app.

Don't forget to refresh the firmware after resetting to factory default.
2018-4-21
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Holmstorm
lvl.2
Flight distance : 81106 ft
Sweden
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the first pic shows the message "compass error, move or calibrate the aircraft". So you should probably calibrate the compass, since if you dont do it, it will not let you take off (happened to me too, was fine when I did the calibration thing by following onscreen guide)
2018-4-21
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Thoras
lvl.1
Flight distance : 820 ft
Denmark
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Holmstorm Posted at 2018-4-21 09:10
the first pic shows the message "compass error, move or calibrate the aircraft". So you should probably calibrate the compass, since if you dont do it, it will not let you take off (happened to me too, was fine when I did the calibration thing by following onscreen guide)

Hello, that error comes up because i'm in my office. When i go outside the compass error dissappears but the "Aircraft is locked" still occurs
2018-4-21
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Holmstorm
lvl.2
Flight distance : 81106 ft
Sweden
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also, it looks like you are under a roof of some sort?  start everything up with a clear view of the sky above, make sure your phone sees the sky without interference  as well as your remote and your drone. (since you are in Atti mode, and no GPS lock) your map indicates that your controller is off from the point of the drone. you need to double check your preflight check   good luck! Im off flying now!
2018-4-21
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S-e-ven
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Flight distance : 5817516 ft
Thailand
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Check all firmwares and update (refresh) the sparks anyway with DJI assistant 2
If i remember that right, it can be different firmwares, which will not work together
What is the screen telling, versions?
2018-4-21
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Thoras
lvl.1
Flight distance : 820 ft
Denmark
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Ahmed Hussain Posted at 2018-4-21 09:00
Try "factory reset" through DJI Assistant2 app.

Don't forget to refresh the firmware after resetting to factory default.

Already tried that
2018-4-21
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M1dn1ght N1nj4
lvl.4
Flight distance : 11522 ft
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Search for "duml dore jezzab".  See if that app will help you.
2018-4-21
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M1dn1ght N1nj4
lvl.4
Flight distance : 11522 ft
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DJI blacklisted the complete word, the combination of "DUML" and "dore".  lol
2018-4-21
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Thoras
lvl.1
Flight distance : 820 ft
Denmark
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M1dn1ght N1nj4 Posted at 2018-4-21 09:36
DJI blacklisted the complete word, the combination of "DUML" and "dore".  lol

HOLY SH*T! Thank you so much!
2018-4-21
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hallmark007
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Thoras Posted at 2018-4-21 06:25
yes of course. I've tried multiple solutions and nothing works...

Are you in a NFZ ?
2018-4-21
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Joller79 DK
First Officer
Flight distance : 26447 ft
Denmark
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How do you make the map apear bottom left, using only phone as control.  I dont have the map.
2018-4-21
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Thoras
lvl.1
Flight distance : 820 ft
Denmark
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Joller79 DK Posted at 2018-4-21 10:54
How do you make the map apear bottom left, using only phone as control.  I dont have the map.

I use the controller
2018-4-21
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Joller79 DK
First Officer
Flight distance : 26447 ft
Denmark
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Dang it.
2018-4-21
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dj_dread
Captain
Flight distance : 648389 ft
Romania
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Just out of curiosity, where did you buy them?
2018-4-21
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ssakellaro
lvl.4
Flight distance : 28058 ft
Greece
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So I guess
UNLOCK DEVICE: Unlock a device that has been grounded due to not upgrading the firmware by 1 Sept 2017
Saved you? How upgrading to latest firmware didn't do that ?
2018-4-21
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Thoras
lvl.1
Flight distance : 820 ft
Denmark
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dj_dread Posted at 2018-4-21 14:33
Just out of curiosity, where did you buy them?

Elgiganten in Denmark has them on sale for 1499DKK (~250USD). But since they were ripped off the shelves in a matter of hours i went to another electronic store called Power that price match all danish websites. So i just told them that i wanted the drone for the same price that Elgiganten sold it for and then a controller for only 1000DKK (~165USD)
2018-4-22
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Thoras
lvl.1
Flight distance : 820 ft
Denmark
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ssakellaro Posted at 2018-4-21 14:54
So I guess
UNLOCK DEVICE: Unlock a device that has been grounded due to not upgrading the firmware by 1 Sept 2017
Saved you? How upgrading to latest firmware didn't do that ?

yeah, it's really weird.
2018-4-22
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Jan Jensen
lvl.4
Denmark
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Thoras Posted at 2018-4-22 00:49
Elgiganten in Denmark has them on sale for 1499DKK (~250USD). But since they were ripped off the shelves in a matter of hours i went to another electronic store called Power that price match all danish websites. So i just told them that i wanted the drone for the same price that Elgiganten sold it for and then a controller for only 1000DKK (~165USD)

fik du dem til at flyve..??
2018-4-22
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Joller79 DK
First Officer
Flight distance : 26447 ft
Denmark
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Oredered mine today same place. ;)
2018-4-22
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