Please post why you have chosen your option!!

Were Do I see the version of my firmware?

Jose Jimenez Posted at 2018-4-24 12:13
Were Do I see the version of my firmware?

The update just came out so if you did an update in the past few days then you that’s the version I’m talking about

Jose Jimenez Posted at 2018-4-24 12:13
Were Do I see the version of my firmware?

Your firmware version can be found in General Settings.

What's new? Cant find info...

Nees Posted at 2018-4-25 03:18
What's new? Cant find info...

Apparently some people on this forum claimed that the update bricked their mobile 2, there’s not much that is new in the update

DJI Mindy Posted at 2018-4-24 20:35
Your firmware version can be found in General Settings.

Thanks, appreciated it.

5 minutes of use on my new device... decided to update firmware. Owner of a brick

So has anyone updated the firmware successfully?

djiuser_hqoBF8VktN5e Posted at 2018-5-2 13:57
So has anyone updated the firmware successfully?

yes, all are fine...

I downloaded the firmware, but I couldn't install it. It kept failing, and now my device is constantly solid red in the light.

I had the same issue with the solid red light. I turned Bluetooth off and on then opened the DJI app. I started my osmo and saw it in the list of devices in the app and connected. The firmware updated correctly after this. Hope this helps someone.

Well, I should know this, before doing any update check on Google and here for any issues. Sorry, But DJI may need to do more testing before sending any firmware update out. So many people have these device and now they can not use them, and DJI is not saying anything about it. Sorry, but it looks like DJI support is not as it was. Its funny that no one from DJI support is helping. This has been an issue for more then 2 month.


I will now see if I can return the one I have, as I have only had it for about a week.

I purchased the Mobile 2 a few days ago... on first startup it said an update was needed and I simply did it. It flashed for only a minute or so then was good to go!

For those who updated, has the choppy video over Facebook live streaming been fixed? Or does it still randomly cut out chunks of your stream?

djiuser_K5kI1Gm1RICf Posted at 2018-7-8 15:43
For those who updated, has the choppy video over Facebook live streaming been fixed? Or does it still randomly cut out chunks of your stream?

Hi, sorry about the inconvenience. I would like to ask what phone are you using and the version of your DJI GO app?

My video is jerking with dji go app. Used with Huawei p20 pro. Latest version used. Works well with huawei video app. Problem seen whatever resolution used. Help needed!

Стабилизато после обновления 2.2.0.30  перестал двигаться за моей рукой вверх  - включилась блокировка горизонтали !!  не могу отключить !!!  что за хрень ? как прошить старую прошивку ?

Stabilization after update 2.2.0.30 stopped moving up behind my hand - the horizontal lock was activated !! I can not turn off !!! what the hell ? how to flash old firmware?

Извиняюсь, перезагрузил смартфон все заработало.  Возможно еще из-за мороза не захотел корректно работать, возможно сильный мороз -10C
I apologize, rebooted the smartphone, everything worked. Perhaps because of the frost he did not want to work correctly, perhaps a severe frost -10C

Hi. I have a problem with my OM2. When im trying to check firmware update i have message from picture:

FAILED TO OBTAIN FIRMWARE UPDATE INFORMATION

Any ideas?

Updated no problem, but pocket seems to have stopped remembering previous settings between power ups. I was shooting a short film and had it set to mp4, uhd, 29.97, but after powering down and back on it switched to 1080 29.97 mov. Ruined an entire day of filming.

My device was working fine last weekend...today I try to connect my osmo to iPhone X...and the red light says on.  The phone and osmo connect with the Bluetooth but that’s about it. No movement any help from anyone?

My device was working fine last weekend...today I try to connect my osmo to iPhone X...and the red light says on.  The phone and osmo connect with the Bluetooth but that’s about it. No movement any help from anyone?

Red light, turned into a brink

Two friends still using DJI Osmo Mobile have updated firmware 2.2.0.30 and now have two paperweight. The Gimbal flashes yellow and no longer stabilizes. The wonderful thing is that DJI does not offer anything to reverse update and consumers are empty.

is there a fix for this? I've been waiting forever

Mine still working like new!