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Geo zone unlock problem
1466 7 2018-4-26
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MJ3601
lvl.2
Flight distance : 207172 ft
Australia
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Hello. I am trying to unlock a geo zone! but I only get this message: Submission failed, please try again. What to do? Need to fly..
2018-4-26
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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Tempted to say: Submission failed, please try again, but perhaps other can figure out from your explanation where something might has been done the wrong way ... ?
2018-4-26
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MJ3601
lvl.2
Flight distance : 207172 ft
Australia
Offline

I am sure I did all right, But this is the message i get. nothing else....
2018-4-26
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
Offline

MJ3601 Posted at 2018-4-26 05:10
I am sure I did all right, But this is the message i get. nothing else....

i think then the only thing to do is contact flysafe@dji.com , i doubt many can help here as you don't tell a thing about what you have done from where and how you did it.
2018-4-26
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Amateur Droner
Second Officer
Flight distance : 6411 ft

United States
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I don't know if you tried this (or watched this video) but if you did or it doesn't help then do as KenDK suggests  contact flysafe@dji.com



2018-4-26
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MJ3601
lvl.2
Flight distance : 207172 ft
Australia
Offline

I think I have found the problem. it does not work on safari. Has to be done via Chrome... Cheers.
2018-4-26
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Amateur Droner
Second Officer
Flight distance : 6411 ft

United States
Offline

Glad you found the problem.
2018-4-26
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DJI Susan
Administrator

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Nice to see you have found the problem. If there is any further question, feel free to contact us.
2018-4-26
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