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No mobile connection at all.
320 1 2018-4-27
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carlosnino
lvl.1
Flight distance : 545 ft
Spain
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Hi,

I have a Spark with only a few hours of flight. Recently I changed my mobile and I find that Go 4 does not connect to the drone nor to the RC at all. The mobile is an LG V30+ with Android 8. I follow the steps but the QR code scanner never recognizes teh box's sticker code nor the Spark's sticker code. I can manually enter the Wifi for the Spark and RC but Go 4 does not see the connections.

What can be going on?
2018-4-27
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there, I'm sorry to hear about the issue that you are experiencing, you are recommended to refer the tutorial video below to Resetting the Wi-Fi SSID and Password, then try the connection again. If still no good luck, then please change a mobile device which on the compatible list of the Spark to check if it can work or not, thanks!

2018-4-27
Use props
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