I’m pretty sure that I’m setting this up correctly but one of the pivot points blocks the view of the camera when panning to the left or up in the air. I also have Osmo mobile one and it does not do that.
Shouldn’t there be full range of motion in landscape or portrait mode without one of the arms showing up in the video?

Hi AbqDunn, may I know the model of your mobile phone and could you please share us a picture of the issue? Thank you.

Hi. Thanks for responding. iPhone X

AbqDunn Posted at 2018-4-28 07:17
Hi. Thanks for responding. iPhone X

Is this the roll motor? Does it happen both in landscape mode and the portrait mode?

Yes. Roll motor.

I believe there are Certain angles that happen in landscape mode but for sure this way in portrait. This was a straight shot forward with the  handle tilted slightly up when the view was obstructed. I’ll probably request a return of the device today