Spark crashed into the sea. What to do next?
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9067 43 2018-4-28
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Filipok
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  41#
gabrielsturmer Posted at 1-31 06:20
Hey. Sorry to hear your spark also decided to be a submarine...
DJI reviewed my flight log and all info and agreed to give me a new one. They even covered the shipping costs. Good people.

I just lost mine too. Lost signal and never returned home.
I doubt DJI will do anything though.
2019-4-5
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Sayhelloforme
Second Officer
Flight distance : 8133219 ft
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Filipok Posted at 4-5 16:22
I just lost mine too. Lost signal and never returned home.
I doubt DJI will do anything though.

It depends on what caused it.   Notify DJI and take out a ticket. See what happens. Good luck.
2019-4-5
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Sayhelloforme
Second Officer
Flight distance : 8133219 ft
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  43#
gabrielsturmer Posted at 1-31 06:20
Hey. Sorry to hear your spark also decided to be a submarine...
DJI reviewed my flight log and all info and agreed to give me a new one. They even covered the shipping costs. Good people.

I’m happy you got a new spark!! Awesome.
2019-4-5
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schej012
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Malta
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  44#
gabrielsturmer Posted at 1-31 06:20
Hey. Sorry to hear your spark also decided to be a submarine...
DJI reviewed my flight log and all info and agreed to give me a new one. They even covered the shipping costs. Good people.

Hi today the same just happened to us and we are quite worried. Spoke to customer support but till not sure what else to do. Was looking online to find some advice and came across this thread. Any suggestions please? Thanks!
2019-4-9
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