I am wondering if someone has an idea on this issue.

The X3 has been Working now for 2 years without a Problem.
Taking pictures is still fine, gut video has the following problem:

50% and more of the recorded clips are just about 2MB in size, but play the complete recording time a black picture.

On the app there is always a picture transmitted during the Flight.

I changed the SD card- no success.

I put the X3 on the Osmo - working fine.

Checked the connection- Found a slightly bended pin,  corrected it but still no Success !

Any ideas ?

Please provide a picture of the connection. The video from X3 is also needed. Thanks for your support.

DJI Elektra Posted at 2018-4-29 22:47
Please provide a picture of the connection. The video from X3 is also needed. Thanks for your support.

Thanks for your reply.
Here is a link to two examples of the black footage:

https://wetransfer.com/downloads ... 180430081543/d8f97c

What do you mean with picture of the connection ?

Really no one with an idea?

TLC.SCOT Posted at 2018-5-2 11:51
Really no one with an idea?

Sorry that your videos can not be viewed. Please provide us again. Thanks for your support.

DJI Elektra Posted at 2018-5-5 02:47
Sorry that your videos can not be viewed. Please provide us again. Thanks for your support.

Here are a couple of new video files

https://wetransfer.com/downloads ... 180511095143/7b195f

https://wetransfer.com/downloads ... 180511095500/ec56ad

TLC.SCOT Posted at 2018-5-11 03:24
Here are a couple of new video files

https://wetransfer.com/downloads/4463fd586dfd4d0e27d58925a6aba56a20180511095143/89e3e572f0731636ac57c423e044058c20180511095143/7b195f

Thanks for your update. I will help you forward this situation.

TLC.SCOT Posted at 2018-5-11 03:24
Here are a couple of new video files

https://wetransfer.com/downloads/4463fd586dfd4d0e27d58925a6aba56a20180511095143/89e3e572f0731636ac57c423e044058c20180511095143/7b195f

Please provide the needed info for further check.
1. Please tell me the firmware info of your inspire 1. Or you can enter the genera setting- about and provide a screenshot.
2. Just to verify, the X3 you mentioned is the original white camera of inspire 1, right?
3. Did the problem exist when you reboot your drone?
4. Please choose 1080p 30ftp and see if it works well.
Thanks for your support.

There is any problem to record 1920x1090@30fps video?

Sounds like it is an X3 originally from an OSMO rather than an Inspire one.
OSMO X3's don't work on Inspires.

Farnk666 Posted at 2018-5-21 02:44
Sounds like it is an X3 originally from an OSMO rather than an Inspire one.
OSMO X3's don't work on Inspires.

No, it is the original Inspire Cam.

DJI Elektra Posted at 2018-5-20 18:31
Please provide the needed info for further check.
1. Please tell me the firmware info of your inspire 1. Or you can enter the genera setting- about and provide a screenshot.
2. Just to verify, the X3 you mentioned is the original white camera of inspire 1, right?

1. 1.11.01.50   2. Yes, the original Inspire Cam   3. Yes, it Stays 4. No Change in 1080
I just die a lot of test Recordings, and there is no Problem if the drone is Not Flying. But in the Air the Problem sometimes occours

Couple it be a Problem with the bended PIN 19 in this picture ? Can i get this as spare part?