Conrod
lvl.4
United Kingdom
Offline
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I bought my Spark last November, but I have not flown it yet! I had originally intended deferring the purchase until now, but there was a special deal on the Combo package here in the UK at that time.
Because it was my understanding that the Care Refresh package had to be purchased within a couple of days of purchasing the Spark itself, I purchased the package directly from DJI at the same time.
However, I believe that it would in fact have been possible for me to delay the purchase of Care Refresh to a later date subject to providing evidence to DJI of the condition and status of my Spark.
Although I have powered it up a few times for firmware updates etc, I have not flown it at all yet - it has been sitting on the shelf waiting for spring to arrive (which seems to have been delayed here in the UK!).
I would therefore like to find out if, given that the Spark is unflown, I could get the start date of the Care Refresh reset so that I have a full year of cover from when I actually start using the Spark.
Could one of the DJI Moderators advise whether this is possible and, if so, who I should contact?
Many thanks,
Alan
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