Dronin
lvl.3
Flight distance : 1688973 ft
Mexico
Offline
|
DJI Diana Posted at 2018-5-2 19:46
Hi, I'm sorry to hear about the accident. As the floor 4# mentioned, you are recommended to contact our support team to start a case and send it in for diagnosis: https://www.dji.com/support. Thanks!
Thank you for you reply and suggestion. A problem is that I live in Mexico. Shipping anything (with a value of more than $1,000 usd) out of the country requires use of a custom broker and proof of duties/importation taxes paid. Returning the repaired unit requires the same. |
|