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Please fix ProRes Noise in X7 As soon as possible
782 9 2018-5-4
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fans861a8515
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This is 1600 ISO at D-Cinelike ProRes on the X7.
This is way too noisy to work with and clients are correctly saying this in unacceptable.
The original X7 firmware did not have this noise problem, and the H264 is more or less ok.
At the moment I cannot offer filming service in ProRes at night, only H264.
I would appreciate if this would be a high priority to fix in the next firmware with the ProRes RAW.
Thank you.
*CDNG footage is even noisier the ProRes.

Higher Quality Screen Shot Samples







1600 ISO ProRes

1600 ISO ProRes
1600 Iso skyline.jpg
night prores small.jpg
2018-5-4
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DJI Elektra
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Hi, there. Your feedback will be forwarded. It seems that the pictures in the dropbox are not the original photos. Please upload the original one. We will locate the problem and update here, please wait patiently.
2018-5-4
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fans861a8515
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DJI Elektra Posted at 2018-5-4 04:03
Hi, there. Your feedback will be forwarded. It seems that the pictures in the dropbox are not the original photos. Please upload the original one. We will locate the problem and update here, please wait patiently.

Thank you for your quick response and willingness too address this problem, it is appreciated.

I have spoken to other X7 users and they are having similar problems at night.

I am hoping that when the next firmware with the ProRes RAW comes out this problem will be fixed.
I know it can be fixed because the the first firmware of the X7 did not have this problem.

Here are the original uncompressed screen grabs in PNG format.

Original Screen Grabs PNG format

Thank you again.

Amir Terkel, Sky Video Aerial Cinematography.

2018-5-5
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DJI Elektra
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fans861a8515 Posted at 2018-5-5 04:14
Thank you for your quick response and willingness too address this problem, it is appreciated.

I have spoken to other X7 users and they are having similar problems at night.

Thanks for your update. I would help you forward it.
2018-5-7
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Altitude Drones
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I've recently shot some Prores D-Log for a client and they're no happy with the noise.

The RAW looks fine.

The FW version I'm using forces me to shoot a 500iso when shooting D-Log. X5S.

Any ideas?
2018-5-17
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charlesetischer
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The ProRes 422HQ/4444XQ are generated from sensor data without applying any noise reduction in order to avoid damaging the image data and keep as much information as possible for post-production. This behavior has not changed since the release of X7. Your screenshots have the expected noise level.
2018-5-20
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DJI Elektra
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fans861a8515 Posted at 2018-5-5 04:14
Thank you for your quick response and willingness too address this problem, it is appreciated.

I have spoken to other X7 users and they are having similar problems at night.

Sorry to keep you waiting. Confirmed with our engineers, the ProRes can not reduce noise. Thanks for your understanding.
2018-5-21
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fans861a8515
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DJI Elektra Posted at 2018-5-21 01:09
Sorry to keep you waiting. Confirmed with our engineers, the ProRes can not reduce noise. Thanks for your understanding.

Hi, I understand that Pro Res does not reduce noise.
What I am saying is that something  changed in the firmware of the X7, the first version did the pro res was much better an night. Now customers are saying its unacceptable.

I am asking for the Engineers to look at the footage I sent to see the problem and see if we can get a cleaner picture like we had in the first firmware of the X7.

This is a serious problem many X7 users are experiencing.

Thank you.
2018-5-22
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DJI Mindy
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fans861a8515 Posted at 2018-5-22 06:52
Hi, I understand that Pro Res does not reduce noise.
What I am saying is that something  changed in the firmware of the X7, the first version did the pro res was much better an night. Now customers are saying its unacceptable.

The post in 6# is from our R&D engineers, thanks for your understanding.
2018-5-23
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AntDX316
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Can you show some X7 photos you've done that are the best?
8-20 23:27
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