Hi everyone,
I've got problem with switching between photo and video mode:


Problem appeared suddenly few days ago - i didn't upgrade anything.

Specifications: - Dji Phantom 4 Pro (firmware V 01.05.0600) - Phantom 4 Pro Remote Controller (Firmware: V 1.4.1.0) - mobile device - Huawei Mate 10 Lite  (android 7.0) - app - DJI Go 4 App for Android (V 4.2.6)  What i've tried: - downgrading firmware - restoring to defeault settings - factory reset - reinstalling the app - changing usb cable - changing mobile devices to huawei P8 and huawei p10  Problem remains. Any ideas?

I forgot to write that after pressing the video record button on the remote controller, it saves recorded video on the sd card.

Possibly a miss, but wondering did you have a SD in the aircraft, if so do you know it is working for the P4P.
Did you try a format of the SD while mounted in the AC?

Sd card is original. It was working few days ago. I also tried to format it while it was mounted.

Luk4nio Posted at 2018-5-6 03:02
Sd card is original. It was working few days ago. I also tried to format it while it was mounted.

Okay, i did think there was something as i could not see anything telling there was not.
That was my best suggestions beside trying remove/reinsert the card while all is up running and see if anything show up. Best guess would still be that it is something with the card.

I encountered the same problem yesterday. I am using the Huawei Mediapad M5 which worked fine so far.
After having had this behaviour yesterday, I thought that I might got a problem of having installed to many apps on the mediapad so I tried to reset it. This didn't help.
As I could not access my  pictures  / videos with the DJI Go 4 App I removed the SD-Card and then I was able to switch between photo and video again.
I put the SD Card back into the phantom and now it seems that everything is working fine again.  Hope this might help you.

Markus i tried to remove SD card from phantom and ten change to video Mode but it didn't help

Luk4nio Posted at 2018-5-6 07:34
Markus i tried to remove SD card from phantom and ten change to video Mode but it didn't help

Sorry to hear that this didn't work for you as it seemed to be the same problem.  
Did you check if your micro SD still works fine when connected to a computer or might there be a problem?   

i would think about what  marcus said,I would check sd card in another device,then ya can rule that out b4 u think ya got a problem with ya drone

I tried this SD card in my Phone and everything is ok, I can read and save files, so it seems that SD card works correct

Luk4nio Posted at 2018-5-6 08:31
I tried this SD card in my Phone and everything is ok, I can read and save files, so it seems that SD card works correct

Just to be sure: when you removed the card, was the Phantom turned off at this moment?
Above you wrote that you tried to format the card while It was mounted. Did the Phantom format it or did this also not worki?
Maybe you also have another microSD at home - just to give It a try.

From what I can see from your video, it looks like the AE is locked. Not sure if it would make any difference but can you try to unlock it.Maybe you could try a reset of the camera settings.

I had this as well a couple of days ago.
Switching everything off and back on solved the problem.

Hi there, please try to update the latest DJI GO 4 app V4.2.12. Please keep us updated if the problem persists, thank you.

Try starting the app after the the controller and drone are running.

Hi all,

Having the same problem as Luk4nio with switching between photo/video modes. It happened mid-flight, I was taking some footage and then decided to take few photos so switched to photo mode, then every time when trying to switch back to video, it switches itself back to photo mode.

The only way to get it to video-mode is to disconnect your phone from controller and use controller's RECORD button - if I use the same button with my phone connect, it would not work. If I connect my phone once I switched to vide-mode, it will switch itself back to photo-mode.

So far I tried formatting SD card, new SD cards, re-installing DJI Go 4 App, installing the app on another iPhone, refreshing Drone's firmware, going back to previous firmware version, re-installing the newest firmware version, positioning/sport/tripod flying modes, switching everything off/on - nothing helps.



"Reset Camera Setting" in DJI Go 4 App (click on 3x dots right top corner --> Settings icon --> scroll to the bottom) helped