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Props Hit Each Other (Rear Leg Bent Out Too Far)
650 4 2018-5-7
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Adam D
lvl.1
United States
Offline

So yeah... I crashed my Mavic Air into a tree... was screwing around letting my dog chase it and I went too high and BAM. It happens. About 8' up and it dropped after cutting up the leaves.

It did pretty well the only issue is the left rear leg (if looking at the drone from above) is bent out a bit and will not sit flush. This is causing the left props to hit each other as they rotate. It flies and all but they hit and it's not right.

I do have the refresh with DJI (only had the drone about a month) and did put a claim in BUT before I use up 1/2 of my refresh claims I'm trying to see if anybody knows if I can fix this.

Has anybody done this? Here are some photos



31958974_10212183925728774_6020396177248223232_n.jpg
31957040_10212183925088758_1991882394524712960_n.jpg
2018-5-7
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Hi, I'm sorry to hear about the accident. Please kindly contact our support to start a case and send it in for diagnosis: https://www.dji.com/support. Thanks!
2018-5-7
Use props
sky6105
First Officer
Flight distance : 345653 ft
United States
Offline

Had the same thing happen I ordered a new arm shaft replaced it and it was back to normal.
The two little tabs that the screws go into that hold the arm on bend, to replace it requires you to open the drone up
and unsolder the motor from the power board. Motor shaft about $5.00 your time about 2 Hrs.
(Warning)
Now unless you are good at soldering and disassembly of drones and want to void your warranty I wouldn't advise it.
I watched a video that Wachtberger gave me it's in German but the guy is very good its on you tube
under mavic air disassembly.
If you are under warranty start a case and send it in like DJI Diana said.

Safe Flying
Rudy

2018-5-8
Use props
Picanoc Jack
Captain
Flight distance : 6085925 ft
Canada
Offline

I agree with  sky and Diana if under warranty send it to the experts.
2018-5-8
Use props
Far_North
First Officer
Flight distance : 278379 ft
Canada
Offline

Send it in to be repaired or replaced.  If you work on it your warranty will be void.
2018-5-8
Use props
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