rc antenna broken
1562 13 2018-5-7
Uploading and Loding Picture ...(0/1)
o(^-^)o
jimfalt
lvl.4
Flight distance : 136598 ft
Greece
Offline

Hello guys,Yesterday while I was packing my mavic air I observed a weird crack at the rc antenna. The thing is that I havent dropped my controller and generally I am very carefull with my stuff. I can't understand if its something that my affect the controllers behavior but I want to be sure because i dont want to have any accidents. What should I do?


https://www.dropbox.com/s/bfw9ak ... F%80%CE%BC.png?dl=0


2018-5-7
Use props
FlyDK
Second Officer
Flight distance : 1636286 ft
Denmark
Offline

A picture would be helpful.
2018-5-7
Use props
jimfalt
lvl.4
Flight distance : 136598 ft
Greece
Offline

FlyDK Posted at 2018-5-7 23:09
A picture would be helpful.

you can click the link
2018-5-7
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Hi, here is your picture, however, it's blurry and difficult to see what happened to your RC antenna. For flight safety purpose, you are recommended to start a case and send it in for diagnosis: https://www.dji.com/support. Thanks!

2018-5-7
Use props
Datadogie
lvl.4
Flight distance : 27028 ft
Netherlands
Offline

DJI Diana Posted at 2018-5-7 23:19
Hi, here is your picture, however, it's blurry and difficult to see what happened to your RC antenna. For flight safety purpose, you are recommended to start a case and send it in for diagnosis: https://www.dji.com/support. Thanks!

[view_image]

Take the controller to the window then open the curtains and take another picture.
2018-5-8
Use props
Far_North
Second Officer
Flight distance : 278379 ft
Canada
Offline

Best to send it in to get repaired.
2018-5-8
Use props
Tomcatuk
Second Officer
Flight distance : 28743 ft
Offline

Datadogie Posted at 2018-5-8 03:36
Take the controller to the window then open the curtains and take another picture.

:-) I was thinking the same thing....
2018-5-8
Use props
jimfalt
lvl.4
Flight distance : 136598 ft
Offline

yeah, but will I have to pay
2018-5-8
Use props
jimfalt
lvl.4
Flight distance : 136598 ft
Offline

because thats something I didn't cause and I have warranty
2018-5-8
Use props
MaineMavick
lvl.4
Flight distance : 169524 ft
Offline

jimfalt Posted at 2018-5-8 12:33
because thats something I didn't cause and I have warranty

Looking at my controller right now and it seems like a hard bit to break.

Did you leave it in a cold car?
2018-5-8
Use props
jimfalt
lvl.4
Flight distance : 136598 ft
Offline

no I was extremely careful with my drone and rc and I had signal problems from flight no1
2018-5-8
Use props
QuadKid
First Officer
Flight distance : 482349 ft
United States
Offline

The crack will not affect the performance of the RC, personally I would just seal the crack with a little super glue (Gel Type) and fly on. The actual antenna is a single coaxial wire inside each of the plastic housing(s).
Most likely the will charge you to replace the antenna housing.
2018-5-8
Use props
jimfalt
lvl.4
Flight distance : 136598 ft
Offline

if the inner antenna is broken? I can't risk it
2018-5-8
Use props
A CW
Captain
Flight distance : 13864580 ft
  • >>>
United Kingdom
Offline

Ship that back to DJI asap and don't use it again or you'll be shipping back the drone with it...
2018-5-8
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules