Hello, My Phantom 3 professional was working fine, but recently after while without flying, is not working.
when I set up everything the APP goes to the activation screen , and after followng those steps, it gives a message, activation failed - Invalid device.

I owned this Drone from 2015, bought it in Norway, but then I moved to Argentine,

what should I do? i read some some Forum, and some people got the same issue they follow all the steps form DJ to fix it, but seems it is not solved.

Pleae help me! I bought this to work with it, and I need it quite urgently.

Regards,
ED

An admin can help you.

ALABAMA Posted at 2018-5-8 10:48
An admin can help you.

To Alabama:
do you mean a DJI admin?, How do I contact them?

They will see and respond, or you could pm DJI Susan.

Please PM me your SN for further check. Thanks for your support.

DJI Elektra Posted at 2018-5-9 02:23
Please PM me your SN for further check. Thanks for your support.

P76DCG13016057

edmundo Posted at 2018-5-9 03:04
P76DCG13016057

Thanks for your update. Did you try to flash the drone with SD card? Please provide us the error message with failed-invalid device. BTW, please tell me the firmware of your drone. And the version of your app. I would help you forward your situation.

DJI Elektra Posted at 2018-5-9 03:32
Thanks for your update. Did you try to flash the drone with SD card? Please provide us the error message with failed-invalid device. BTW, please tell me the firmware of your drone. And the version of your app. I would help you forward your situation.

========== 2018.05.08 12:46:53 =====================
Packet: P3X_FW_V01.11.0020.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

The error message is My avatar, check my profile picture.

mi app version is 2.8.7

edmundo Posted at 2018-5-9 03:43
========== 2018.05.08 12:46:53 =====================
Packet: P3X_FW_V01.11.0020.bin
Result: Abort.

Thanks for your info. Please wait patiently. Any news, I will update here.