unable to rotate gimbal
1353 2 2018-5-10
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fansc88308b4
lvl.1
Italy
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Hi everybody,
I have a problem with osmo 2 because after having balanced from the djigo app,
"unable to rotate." Adjust the gimbal attitude "
Someone is able to answer me??

2018-5-10
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DJI Elektra
DJI team
Hong Kong
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Did you try to calibrate the gimbal? Please tell me the model of your mobile device. I would recommend you change a mobile for check. If the problem remains, please shoot a video of the situation for further check. Thanks for your support.
2018-5-10
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fansc88308b4
lvl.1
Italy
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Hi Elektra,
I balanced several times with different devices (SAMSUNG S7 and NOTE 8) you can see the pictures.
When I try to slide the main handle to left or right the gimbal makes a rotation of the device ( so the smartphone goes in portrait position) instead of remain in landscape position. You can see also the error



2018-5-11
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