jimfalt
 First Officer
Flight distance : 136598 ft
Offline
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DJI Diana Posted at 2018-5-15 01:07
Hi, I'm sorry to hear about the issue that you are experiencing. May I confirm that what happened to your Mavic air RC, please? If it has broken, for the flight safety purpose, you are recommended to contact our support and send it in for diagnosis: https://www.dji.com/support. Thanks!
You think I didnt try? I communicated via telephone and they told me to send it in. Then I tried, but I never received the email for the address to send it to. I communicated with support via the online chat twice and I was told that the problem will be forwarded to the right department. Its been a week now and I havent received any email at all. I am very dissapointed with the support experience... |
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