strange Inspire picture bug
1999 6 2018-5-16
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Mirroo
lvl.1

Germany
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Hi@all

Reasently this Bug apeart:

https://drive.google.com/file/d/15SgtaUBVvyxMyraaZTWlJOQknYSUo0u3/view?usp=sharing


At first, I tought, its a mechanical error - like a dead fly on the lense or some scratch on the sensor, but neither of both was found.
So i flew anyway because it could be a simple app-display-error - maby a wrong shown centermarker/crosshair.
At the other day, i playback the footage and i was slightly disappointed to see the same error on some of the recorder footage (not all!).

So a tried to recreate the error by testing all settings and all of my 8 Dji-original-accus but the error wont appear again…

Two days later, suddenly, it apears again - out of the blue. So I restarted the drone and it was gone.

Luckely the error appears only once the drone is startet. It never apart during a recording or middle in the flight.

does anyone every seen this error or has an explenation?

my specs:
inspire 1 raw with x5r (captured on SD-card 1080/25p)
apple ipad model A1489 with ios version 11.2.6

App 3.1.30
Drone: 1.11.01.50
remote: 1.7.80
Camera: 1.10.1.40
FPGA: 01.15.18.09
BFSD: 01.00.01.07

thanks
mirroo






2018-5-16
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Mirroo
lvl.1

Germany
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I try to edit the old post, but I don't find any button to do this Oo
so, here is the example to see it quickly.

2018-5-17
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DJI Mindy
Administrator
Flight distance : 7 ft
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That is very strange and sorry for the troubles, your issue will be forwarded to our R&D engineers for further analysis, I will come back to you once I get an update, thanks for your patience.
2018-5-17
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Mirroo
lvl.1

Germany
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I discovered something.
as soon as the error appeart, I switch couple times between photo and video mode and suddenly the error disappears...
so I struggle with it and have a quick work-around.
2018-5-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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Mirroo Posted at 2018-5-25 01:05
I discovered something.
as soon as the error appeart, I switch couple times between photo and video mode and suddenly the error disappears...
so I struggle with it and have a quick work-around.

Miroo, thanks for your update, is it possible to provide us several pictures for analysis?
2018-5-28
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charlesetischer
lvl.2

Hong Kong
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It's advised to send the drone including the camera to the repair center  to check.
2018-5-28
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Mirroo
lvl.1

Germany
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DJI Mindy Posted at 2018-5-28 00:15
Miroo, thanks for your update, is it possible to provide us several pictures for analysis?

Hey Mindy. as soon as I am back at my production office and have access to the footage, I will upload some more for your analysis.

btw.
the bug just disappeared and didn't showed up the last 12 flights.
2018-6-1
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