mani
Second Officer
Flight distance : 2233904 ft
Romania
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I am not so sure 3DR is an American company, as I am not so sure DJI is a Chinese brand.
Both of them are managed and developed as global brands, and both of them earned their success to people coming from different corners of the world.
Lack of customer service or bad PR are not given by nationality, it's the result of bad management.
To choose one product just because it has a flag on it doesn't seem like a smart idea.
Also, I am pretty sure DJI knows the importance of the American market, it's what helped them to become what they are today, so I think you will see some changes in their customer service soon.
I do hope 3DR will increase their market share and become a bigger company, as this kind of competition will create great advantages for us, the customers.
They're still in the junior league, compared with the DJI line of products, but Solo looks like a real competitor to Phantom, I am curios to compare sales at the end of the year.
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