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Ok i crashed agian
1603 16 2018-5-19
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TWISTED TERRY
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I had what apears to be a stress crack on one of my props.. At about a 10ft hover i applied full throttle  to my bird, and my horrer as one of the props flew off in two pices. (lucky only 10ft).and it came crashing down so now i get two beeps, yellow flashing lights and the conect light blinks green. get message remote signal weak even with remote sitting next to the bird. you all came togeather and were great helping me the  last time i needed help (crashed) can i get some advice agian please

and no body says it

           BUT THANK YOU GUYS YOUR APPRICATED
Terry

2018-5-19
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Landbo
Second Officer
Flight distance : 502792 ft
Denmark
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Honest with your crash. The propellers of my first drone from DJI did the same when I wanted to get up fast. It was a hexacopter (f550) that could still fly if I broke one props.

Check if the receiver antenna in P3 is connected to the receiver or torn apart As far as I know it sits down in one of the legs on the P3 models.

Regards Leif.
2018-5-19
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DJI Susan
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Terry, we're so sorry to read your post. Please kindly start a case and send the unit in from here: https://www.dji.com/support
If the unit is still under warranty period, data analysis will be suggested to check the exact status.
2018-5-19
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TWISTED TERRY
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DJI Susan Posted at 2018-5-19 02:44
Terry, we're so sorry to read your post. Please kindly start a case and send the unit in from here: https://www.dji.com/support
If the unit is still under warranty period, data analysis will be suggested to check the exact status.

Susan,
I believe the unit is 9 months old. not sure about warranty. bought it at best buy. dose it cover flight mishaps??

Terry
2018-5-19
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TWISTED TERRY
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ok i opened it up and found the borad has come unattached from the body...
2018-5-19
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Time to send it to the DJI hospital.
2018-5-19
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Hurley1718
First Officer
Flight distance : 549295 ft
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United States
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TWISTED TERRY Posted at 2018-5-19 03:51
ok i opened it up and found the borad has come unattached from the body...

Like the board broke or came unplugged?
2018-5-19
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Eric13
Second Officer
Flight distance : 13982031 ft
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Were you able to recover the pieces of the cracked propeller? Where did it crack?
I thought they are so soft they can't crack under stress. But maybe in the middle at the mount?

Would be interesting to know.
Maybe it's time I retire my first set of propellers - after more than 900km...  ;-)
2018-5-19
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TWISTED TERRY
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ALABAMA Posted at 2018-5-19 03:54
Time to send it to the DJI hospital.

yep
2018-5-19
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TWISTED TERRY
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yep
2018-5-19
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TWISTED TERRY
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Hurley1718 Posted at 2018-5-19 09:11
Like the board broke or came unplugged?

the 4 screws holding the board in place broke away from the mount, the screws are still intACTto the board
2018-5-19
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TWISTED TERRY
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Eric13 Posted at 2018-5-19 15:10
Were you able to recover the pieces of the cracked propeller? Where did it crack?
I thought they are so soft they can't crack under stress. But maybe in the middle at the mount?

at the hub
2018-5-19
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TWISTED TERRY
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Eric13 Posted at 2018-5-19 15:10
Were you able to recover the pieces of the cracked propeller? Where did it crack?
I thought they are so soft they can't crack under stress. But maybe in the middle at the mount?

in the middel
2018-5-19
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DJI Thor
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Flight distance : 13602 ft
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RE: Ok i crashed agian

TWISTED TERRY Posted at 2018-5-19 03:02
Susan,
I believe the unit is 9 months old. not sure about warranty. bought it at best buy. dose it cover flight mishaps??

Terry, as for the warranty period, please refer to the screenshot below. You can also find it at https://www.dji.com/service/policy?site=brandsite&from=footer
If it is 9 months ago and in the corresponding repair center, data analysis can be applied, but please don't do self-repairing which might void the warranty.
Please kindly contact our support for a further help. http://www.dji.com/support warranty.png
2018-5-19
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TWISTED TERRY
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DJI Thor Posted at 2018-5-19 21:26
Terry, as for the warranty period, please refer to the screenshot below. You can also find it at https://www.dji.com/service/policy?site=brandsite&from=footer
If it is 9 months ago and in the corresponding repair center, data analysis can be applied, but please don't do self-repairing which might void the warranty.
Please kindly contact our support for a further help. http://www.dji.com/support[view_image]

but if the frame broke it is not under warranty right.. and i all ready  opened it which voids the warranty right??
2018-5-20
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DJI Thor
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Flight distance : 13602 ft
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TWISTED TERRY Posted at 2018-5-20 23:28
but if the frame broke it is not under warranty right.. and i all ready  opened it which voids the warranty right??

If it crashed and the frame broke due to the non-pilot error, the local team should help to take care of it if the drone is within the warranty period.
It is true that shell opened might void the warranty. But to ensure the flight stability and performance, I still suggest sending the drone in for service. vw.png
2018-5-22
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TWISTED TERRY
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THANK YOU Thor, YOU HAVE BEEN VERY HELPFUL
2018-5-23
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