Diversant
lvl.3
Flight distance : 112162 ft
Russia
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DJI Diana Posted at 2018-5-20 22:09
Hi, I'm sorry to hear about the issue that you are experiencing. Did your drone crash before or not? If not, you are recommended to refresh the firmware and recalibration the gimbal to check if it fixes or not. The sample that you provided is unable to be opened, please provide another original video to us again if convenient, we'd like to check it, thanks!
Well. I've given drone to the shop. But they couldn't get the issue, made several flights. About 4 flights total.
Tomorrow I'm taking it back. But I'll try this time to start using my RC and my batteries (bought separately from drone), maybe I'll have some 'luck' to show the issue. But they say RC and batteries shouldn't affect in any way.
PS: No crashes or anything. Considering firmware I'm unsure of this affection, because a couple of months there was no such problem.
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