Hi dji support
I need help to get below certificate from dji company
To REGISTERED my drone phantom 4 pro in India as per DCGA requirement

1 RPA
2 NPNT

Please need help

I have DJI PHANTOM 2 and under the new law I need to register it, so I changed the case, and I didn’t save the number on the case, I wanted to find out how I can also find out the serial number.

Will DJI be making support for the new iPhone 11s wide angle lens?

Cheers

Buen dia, compre un DJI phantom4 rtk y no me deja entrar a configurar el equipo me dice inválido el uso horario soy de Venezuela y deseo terminar de configurar el equipo para empezar a volar.

Hey guys not sure if u can help so I’m using my hub to Charge my batteries I’ve tried them individually and the hub light still stays on read how do I know if this is working or if it’s not working in the batteries or hub is broken thank you hope to hear from you soon

Having problems with my DJI Mavic. Says gimbal disconnected. Have tried updating but the update fails every time. Any tips would be great.

DJI Fly App , show FLy Spot zone information in Chineese and not in English as it should be.

I had same problem, and found a fix or well workaround. The problem is the missing translation of the language on your phone. Its not supported, and the App go to default , witch is set to Chinese and not english as it should have be when sold / used in other places then china.  So what i did, was on my Android  (10 ), go to  Settings -> Language and Input - > Language and region ->Languages and add English and set it as default.  Now the app will display the Zones in English as it should have done by default as English is a supported translation.  I take this will work on all Android versions and even iOS, but its not a fix, its a workaround, and this need to be corrected in the app.  Cheers.

How do I contact someone for help????? 4 hours now and still cant get this spark to hook up with my phone. When I try to hook up to wifi of the spark it says password is wrong. But the password is written right on the sticker of the drone. I'm about to break this stupid thing. Please help

How do I contact someone for help????? 4 hours now and still cant get this spark to hook up with my phone. When I try to hook up to wifi of the spark it says password is wrong. But the password is written right on the sticker of the drone. I'm about to break this stupid thing. Please help.

Thankyou for letting us know

Please Help...I dont own a computer and need to use the dji assistant program.. what can i do??

djiuser_CRZ7xSXi63x0 Posted at 10-10 21:03
How do I contact someone for help????? 4 hours now and still cant get this spark to hook up with my phone. When I try to hook up to wifi of the spark it says password is wrong. But the password is written right on the sticker of the drone. I'm about to break this stupid thing. Please help.

Hello, sorry for our belated reply. Please refer this tutorial video to reset your password with your Spark.

Let us know if you still need assistance.

Hi.

My mavic air 2 Controller has suddenly stopped charging. I am on a trip in Iceland and it is the worst time for a breakdown. Can any one tell me how to trouble shoot this? I have no clue what happened.

The controller is working fine with the drone and phone. It's just it's not charging at all. I have tried all the leads and cables etc.

I bought a Dji mini 2 and was unabble to use it with common mapping software (dronelink or dronedeploy) When DJI will release an update of DJI SDK to support it?

Hi, I have bought new tablet few days ago and when i turn it on and connect it to a rc it just shows black image with everything functioning (only video transmission failing)
Can someone please help me!?
I use Vivax TPC-804 3G(32bit architecture) with android 7.0.
Thanks!

djiuser_BTxWVfVfa9PG Posted at 11-5 13:20
Hi, I have bought new tablet few days ago and when i turn it on and connect it to a rc it just shows black image with everything functioning (only video transmission failing)
Can someone please help me!?
I use Vivax TPC-804 3G(32bit architecture) with android 7.0.

Hello, there. Sorry for your inconvenience. May we confirm which product you are using now?

DJI Wanda Posted at 11-5 20:03
Hello, there. Sorry for your inconvenience. May we confirm which product you are using now?

I am using Mavic Pro

DJI Wanda Posted at 11-5 20:03
Hello, there. Sorry for your inconvenience. May we confirm which product you are using now?

How can I fix this?

can anyone help me?

djiuser_BTxWVfVfa9PG Posted at 11-11 04:34
can anyone help me?

Hi, there. Sorry for the late response. I've replied to you in this thread: https://forum.dji.com/forum.php? ... 368&pid=2597458
Please check it.

Thank you for the update, it's more quicker to write down.  but that show a lot's of software update.

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