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Interference
1387 19 2018-5-23
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Thermographer
lvl.4
Flight distance : 1417362 ft
United States
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Hello,

Keep in mind that this takes place in the same location and same aircraft.  Why is it when i use an iphone i get constant interference warnings.  However, when using an android i get no such warnings.  Aircraft, Remote Controller and viewing devices all current firmware and versions.  I know there are hundreds of threads on this.  But why no such warnings on the android.  I thought apple was supposed to be the superior product to use with DJI products.
2018-5-23
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Mark The Droner
Second Officer
Flight distance : 2917 ft
United States
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I will take a guess that the iPhone, a more sophisticated device than a generic Android, has more general radiation emitting from it and that radiation is causing interference with the controller.  

You might play around with a few layers of aluminum foil or some RF shielding foil and see if that helps.  
2018-5-23
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DJI Natalia
Administrator

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Hi, Thermographer. Thank you for raising this concern. May you please provide us the following details:

Aircraft model#:
Aircraft firmware version:
iPhone model#:
IOS firmware version:

Also, please send us the picture/screenshot of the error showing on your App.
2018-5-23
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Thermographer
lvl.4
Flight distance : 1417362 ft
United States
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DJI Natalia Posted at 2018-5-23 08:42
Hi, Thermographer. Thank you for raising this concern. May you please provide us the following details:

Aircraft model#:

App Version 3.1.34
Aircraft Version 1.9.20
Phone Model MQ4X2LL/A  (iphone SE)
IOS 11.3.1
Aircraft Model W321 (P3S)

2018-5-23
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DJI Natalia
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Thermographer Posted at 2018-5-23 17:16
App Version 3.1.34
Aircraft Version 1.9.20
Phone Model MQ4X2LL/A  (iphone SE)

Thank you very much for your response. Is this occur every time that you fly the drone? Have you tried it in a different location?
2018-5-23
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Thermographer
lvl.4
Flight distance : 1417362 ft
United States
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DJI Natalia Posted at 2018-5-23 17:42
Thank you very much for your response. Is this occur every time that you fly the drone? Have you tried it in a different location?

Does not happen when in remote areas.  Was only concerned because when operating in same area iPhone was having these warnings and android was not.
2018-5-23
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Bashy
First Officer
Flight distance : 2354357 ft
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United Kingdom
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Damn you Thermographer, now us Android users will start seeing them on the next update, you just wait and see
2018-5-23
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Droner500
lvl.4
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I use an iphone and that same exact warning pops up every time too, usually several times during one flight. It has never caused any trouble though.
2018-5-23
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Thermographer
lvl.4
Flight distance : 1417362 ft
United States
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Droner500 Posted at 2018-5-23 21:43
I use an iphone and that same exact warning pops up every time too, usually several times during one flight. It has never caused any trouble though.

Yeah, hasn't caused any problems, just distracting...  On mine it is constantly popping up.
2018-5-24
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Thermographer
lvl.4
Flight distance : 1417362 ft
United States
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Bashy Posted at 2018-5-23 19:29
Damn you Thermographer, now us Android users will start seeing them on the next update, you just wait and see

Sorry...
2018-5-24
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DJI Natalia
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Thermographer Posted at 2018-5-23 17:59
Does not happen when in remote areas.  Was only concerned because when operating in same area iPhone was having these warnings and android was not.

Allow me then to forward this concern to our Developer team. I am sending you a PM to ask more details. Please check your PM.
2018-5-24
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WD9EON
lvl.4
Flight distance : 686886 ft
United States
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Thermographer Posted at 2018-5-24 03:13
Yeah, hasn't caused any problems, just distracting...  On mine it is constantly popping up.

a small piece of black tape over that spot where the warning is will fix this.
2018-5-24
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Thermographer
lvl.4
Flight distance : 1417362 ft
United States
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Good Idea, have to keep it in mind....
2018-5-24
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Cavecrawler
lvl.1
Flight distance : 53219 ft
United Kingdom
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I have also experienced exactly the same thing when using my iphone. The interference warnings vary in frequency depending on the location of the flight.  I am about to start trying an android tablet so will see how that compares.
The warnings do create doubt in your mind when flying especially if you are a new flyer like myself!
2018-5-25
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Ruffdog64
lvl.1

United Kingdom
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I`ve just got my standard 3 and when trying it out in the garden get the same warning ,i`ve an iphone 8
2018-5-31
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Peterx
Second Officer
Flight distance : 1499708 ft
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DJI Natalia Posted at 2018-5-24 07:32
Allow me then to forward this concern to our Developer team. I am sending you a PM to ask more details. Please check your PM.

Can the dev-team make a filter proggy for recognizing the iPhone radiation and and the real external radiation of an extra EM field like WIFI or other phone spot inside the Go app for iOS?
The iOS version is now 11.4 and the iOS Go app is on version 3.1.38.
2018-6-3
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djordan2
lvl.4
Flight distance : 79291 ft
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DJI Natalia Posted at 2018-5-24 07:32
Allow me then to forward this concern to our Developer team. I am sending you a PM to ask more details. Please check your PM.

DJI Natalia,

What exactly does that warning mean? What type of interference is it indicating?

2018-6-4
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DJI Natalia
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djordan2 Posted at 2018-6-4 11:21
DJI Natalia,

What exactly does that warning mean? What type of interference is it indicating?

Our repair team will check and do some test if this issue only happens to iOS. We'll let you know the result.
2018-6-4
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Cessna172
lvl.4
United States
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djordan2 Posted at 2018-6-4 11:21
What exactly does that warning mean? What type of interference is it indicating?

It means the iPhone is frying your brain with radiation.

Android users are already there, so not necessary?  
2018-6-5
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Peterx
Second Officer
Flight distance : 1499708 ft
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Android mobiles don´t have these radiation as an iOS mobile in fact. On my MPQC in did´nt get any interference warning at all but my iphone i got it more at once.
2018-6-6
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