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Can't Install Phantom 3 Firmware
2711 15 2015-5-13
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todd
lvl.1

United States
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So I downloaded the latest firmware 1.1.8 and the install always fails. I've tried re-downloading the package. I've tried different memory cards. I've tried reformatting my memory cards and nothing works. It always fails. The controller however worked.

The battery is fully powered and the controller is off during install.

Now I'm stuck. Help!

2015-5-13
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gil
Captain
Flight distance : 1379308 ft
United States
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There should be a txt file in the root directory of the SD card after the update attempt (sample below) -- what does it say?

========== 2014.01.01 00:00:11 unsynchronized ======
Packet: P3X_FW_V01.01.0008.bin
Upgrading ...
Result: Success.

2015-5-13
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ztruempy
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United States
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gil Posted at 2015-5-14 03:38
There should be a txt file in the root directory of the SD card after the update attempt (sample bel ...

For the record, my .txt file says what you see below but DJI Tech Support is telling me it's not actually updated.  I'm still troubleshooting with them and nothing has worked yet.


========== 2014.01.01 00:00:12 unsynchronized ======
Packet: P3S_FW_V01.01.0008.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2015.05.13 15:01:04 =====================
Packet: P3S_FW_V01.01.0008.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.
2015-5-13
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todd
lvl.1

United States
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========== 2014.01.01 00:00:13 unsynchronized ======
Packet: P3S_FW_V01.01.0008.bin
Upgrading ...

========== 2014.01.01 00:00:13 unsynchronized ======
Packet: P3S_FW_V01.01.0008.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:13 unsynchronized ======
Packet: P3S_FW_V01.01.0008.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

I get failed over and over with no more information.
2015-5-13
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todd
lvl.1

United States
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gil Posted at 2015-5-14 03:38
There should be a txt file in the root directory of the SD card after the update attempt (sample bel ...


========== 2014.01.01 00:00:13 unsynchronized ======
Packet: P3S_FW_V01.01.0008.bin
Upgrading ...

========== 2014.01.01 00:00:13 unsynchronized ======
Packet: P3S_FW_V01.01.0008.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:13 unsynchronized ======
Packet: P3S_FW_V01.01.0008.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

I get this over and over again...with no explanation
2015-5-13
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gil
Captain
Flight distance : 1379308 ft
United States
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todd@iamtodd.co Posted at 2015-5-14 05:22
========== 2014.01.01 00:00:13 unsynchronized ======
Packet: P3S_FW_V01.01.0008.bin
Upgrading ... ...

For clarification, do you have a Phantom 3 Professional OR Advanced?  

Packet: P3S_FW_V01.01.0008.bin - this is for the Advanced

Packet: P3X_FW_V01.01.0008.bin - this is for the Professional
2015-5-13
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todd
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United States
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gil Posted at 2015-5-14 05:55
For clarification, do you have a Phantom 3 Professional OR Advanced?  

Packet: P3S_FW_V01.01.0008 ...

I have the advanced version
2015-5-13
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gil
Captain
Flight distance : 1379308 ft
United States
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Hmmm, I'm scratching my head... OK, does the file size match what I'm seeing on mine?
(I added your screen capture since you were having problems -- Looks like the byte size matches: 83,649,916)

P3S_FW_properties.png
Screen_Shot_2015_05_14_at_8_20_11_AM.png
2015-5-13
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todd
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United States
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gil Posted at 2015-5-14 10:07
Hmmm, I'm scratching my head... OK, does the file size match what I'm seeing on mine?

2015-5-14
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todd
lvl.1

United States
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2015-5-14
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todd
lvl.1

United States
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Sorry, for some reason I'm unable to add an image. Here's a link: http://postimg.org/image/7czkekjvn/
2015-5-14
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ricardoromero
New

Argentina
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hi! can you help me guys? I´m having problems updating my phantom 3, , this is what happend when I put the memory card in the P3! Off course the memory card contain the file for update ( P3X_FW_V01.03.0020.bin )
2015-8-10
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sploodge
Captain
Flight distance : 809350 ft
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United Kingdom
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ricardoromero@e Posted at 2015-8-10 23:25
hi! can you help me guys? I´m having problems updating my phantom 3, https://www.youtube.com/watch? ...

Video is private.. cannot watch it..
2015-8-10
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ricardoromero
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Argentina
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sploodge Posted at 2015-8-10 23:31
Video is private.. cannot watch it..

sorry!

2015-8-10
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Michael M
First Officer
Flight distance : 1984898 ft
Canada
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does it beep without the sd card in?
2015-8-10
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pi-inthesky
First Officer
Flight distance : 13058 ft
United Kingdom
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I had this problem over and over again windows 7 was confirming download to micro sd card successful<.WRONG > the pdf file was okay but .bin file was actualy corrupted during download.remedy download WinRAR worked first time and every time since.this could also account for other systems failing to update.
2015-8-12
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