ZENMUSE 5D ROLL PROBLEM
2297 26 2015-5-13
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orkunbiberci.ho
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Hi, please help Zenmus 5D roll problems.
See Link please.


S1000+A2+Zenmuse 5D+İosd+dji  5.8 ghzS1000+A2+Zenmuse Nex7+iosd+dji 5.8ghzS800 EVO+Zenmuse Nex7+isod+dji 5.8ghzS800 EVO+Zenmuse Nex7+isod+dji 5.8ghzPhantom2+Zenmuse H3-3D+ mini iosd+ 5.8ghzPhantom3Ronin
2015-5-13
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DJI support 8
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Hi can you try auto-calibration with the following method?

auto-calibration.jpg
2015-5-14
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orkunbiberci.ho
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OK. I'll try.
Thank you.
2015-5-14
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orkunbiberci.ho
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ı did calibrasyon
not working.
2015-5-17
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DJI support 8
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orkunbiberci.ho Posted at 2015-5-18 14:30
ı did calibrasyon
not working.

Please add my working skype Candice-zhu(Shenzhen, China) for better communication.
2015-5-18
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orkunbiberci.ho
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ok.
my skype name
orkunbiberci

2015-5-20
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orkunbiberci.ho
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ı am waiting
2015-5-20
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orkunbiberci.ho
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Roll problems continue
2015-5-22
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orkunbiberci.ho
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2015-5-22
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DJI support 8
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orkunbiberci.ho Posted at 2015-5-23 14:30
https://youtu.be/iB88mb9RJpA

Add you already
2015-5-25
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orkunbiberci.ho
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Yes.
A lot of times.
Not fixed Rool
2015-5-25
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orkunbiberci.ho
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ı am waiting
2015-5-26
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orkunbiberci.ho
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DJI support 8 Posted at 2015-5-14 18:22
Hi can you try auto-calibration with the following method?

please help me.
2015-5-26
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DJI support 8
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Hi, how do you calibrate the gimbal? And what's the firmware of your gimbal?
2015-5-27
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orkunbiberci.ho
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2015-5-28
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orkunbiberci.ho
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I did a calibration several times.
2015-5-28
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orkunbiberci.ho
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but the role does not work correctly.
2015-5-28
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DJI support 8
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orkunbiberci.ho Posted at 2015-5-29 15:59
but the role does not work correctly.

oh no. Suggest you send back the gimbal for a check.
2015-6-1
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orkunbiberci.ho
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OK.
Can you give the address.
2015-6-2
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orkunbiberci.ho
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the problem continues.
DJI from no answer.
Help me please.
2015-6-4
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lordapolo
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Spain
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orkunbiberci.ho Posted at 2015-6-5 14:38
the problem continues.
DJI from no answer.
Help me please.

HI, I have same problem with A2 and zenmuse Z15-GH4 HD, can you fix this problem? how? I wrote a dji support last week and they no reply me yet.
I need it for work.
2015-6-27
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Dji support 8
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orkunbiberci.ho Posted at 2015-6-5 14:38
the problem continues.
DJI from no answer.
Help me please.

If you are North American customer, please contact  DJI LA Office                +1 (818) 235 0789
us.support@dji.com        Mon-Fri 9:00 am - 5:00 pm (PST) to get repair support

If you are European customers, please Email to support.europe@dji.com.

Other customers, please send product to the following address to enjoy repair service
Address:RM.901,9/F,Building 16W, Science Park West Avenue, Phase Three, Hong Kong Science Park, Pak Shek Kok, New Territories, Hong Kong
Telephone: +852 24873091
Addressee: Iflight Technology Company Limited  
Contact: Irene

Thanks for your attention and support to DJI.
2015-6-28
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markfry
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lordapolo@hotma Posted at 2015-6-27 22:24
HI, I have same problem with A2 and zenmuse Z15-GH4 HD, can you fix this problem? how? I wrote a d ...

Hello,

My Zenmuse Z15 GH4 gimbal is also not keeping the horizon level. I have calibrated the A2 IMU on a level surface and I have tried the Z15 Auto-calibration Function. The problem is still there: the gimbal will drift on the roll axis causing the horizon to become tilted.

Is there any advice on how to troubleshoot this very common problem?
2015-7-12
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Dji support 8
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markfry Posted at 2015-7-12 23:11
Hello,

My Zenmuse Z15 GH4 gimbal is also not keeping the horizon level. I have calibrated the A2  ...

Hi, please upgrade the gimbal’s firmware to the latest, gh4 latest IMU version is 1.12.
try auto-cablibrate the gimbal several more times.
2015-7-13
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markfry
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Dji support 8 Posted at 2015-7-13 18:13
Hi, please upgrade the gimbal’s firmware to the latest, gh4 latest IMU version is 1.12.
try auto- ...

Hello,
My Z15-GH4 IMU firmware is already upgraded to v1.12 and I have tried the auto-calibration more times but the problem has not been fixed.

Is there anything I can check on the hardware to troubleshoot?
2015-7-16
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Dji support 8
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markfry Posted at 2015-7-16 17:37
Hello,
My Z15-GH4 IMU firmware is already upgraded to v1.12 and I have tried the auto-calibration  ...

Please contact me by my working skype. My skype is Candice-zhu( HONGKONG), avatar is the same as that in the forum.
Let's have a video call and resolve your problem directly.
2015-7-16
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markfry
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Flight distance : 260837 ft

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I have a theory:

The horizon drift is only a problem when you have an RC ROLL input plugged in to the gimbal controller. With nothing plugged in to the ROLL input, I had four flights so far with a perfectly stable horizon!

In DUAL OPERATOR mode, we've been having a terrible time trying to keep the horizon level on my S900 GH4 setup. In the Follow and Free gimbal modes, the horizon will drift away from being level by 5-10 degrees during flight.

My Camera Operator's Taranis TX is controlling six things: Roll, Pan, Tilt, Mode, Shutter, and Locked Camera Facing Direction. It never occurred to me to unplug the ROLL input in this setup, since there is no need to be choosey about which channels to control. Without all the extra flight control stuff, the Cam Op's TX has plenty of room to control ALL the gimbal functions.

So... today I was flying at my test field in SINGLE OPERATOR mode. My Futaba TX channels are totally full and so the feature I've decided to omit was, you guessed it, the ROLL input. Here, my thinking is that if the horizon drifts in flight, I'll just use the FPV/Locked mode to reset the gimbal and then crack on. I have no dynamic in-shot roll control, but in single operator mode I have plenty to concentrate on without getting too fancy.

Given that the only difference in my SINGLE vs DUAL operator setup is the Futaba vs Taranis RX that gets plugged in to the gimbal controller, I'm optimistic that our next dual operator mission will have a nice level horizon (by NOT plugging anything into the gimbal's ROLL input).

Can anyone else confirm this horizon behaviour?
2015-7-31
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