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Gimbal Doesn't Move but Camera Works (NEED HELP)!!
1261 6 2018-5-27
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fans2233be10
lvl.1
Flight distance : 288461 ft
United States
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Hello Everyone,

The other day I crashed my drone and I bent the yaw arm on the gimbal. At this time, when I would started it up it would freak out and would shake and freeze in a weird position. I looked up on YouTube different things that it could be and tried the simple fixes. Nothing worked. So I ordered a new arm/ribbon cable. I changed out the bent arm and cable. When I put everything together the motors in the pivot points on the gimbal didn't move and the inputs from the controller didn't do anything.

I could see the video feed though. I went and got another new cable and the exact same thing is still happening. Any help is much appreciated. I can't afford to send it in and I can't afford getting a new camera/gimbal in one. Any help would be greatly appreciated or links to different videos/order repair stuff. TIA
Screenshot_20180525-221040.png
2018-5-27
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DJI Susan
Administrator
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Sorry to hear the troubles. The aircraft performance cannot be ensured after the crash and we do not suggest to disassemble at your end. I'd advise to start a case and send the unit in for diagnosis: https://www.dji.com/support
2018-5-27
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MrPinaColada
lvl.4
Flight distance : 790082 ft
United States
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Id go ahead and look at the boards inside and make sure there wasn't anything that popped off or came detached. You could also carefully take the backing off the camera and check to make sure everything is connected there as well. Do this all at your own risk however.
2018-5-28
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djiuser_GIrKuA4k9MZz
lvl.1

Netherlands
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I have the same problem, did you solve it?
2018-8-10
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fans2233be10
lvl.1
Flight distance : 288461 ft
United States
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djiuser_GIrKuA4k9MZz Posted at 2018-8-10 02:42
I have the same problem, did you solve it?

No, did u fix yours? I really missed out on some awesome flts this past weekend. I need to get mine repaired asap.
2018-9-3
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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fans2233be10 Posted at 2018-9-3 16:00
No, did u fix yours? I really missed out on some awesome flts this past weekend. I need to get mine repaired asap.

What are fits? Pics


RedHotPoker
2018-9-3
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Double post?

This is not the greatest news to read, or learn about.

It sounds as though the gimbal has a problem.

Short of having it replaced, not sure what to say.

The gimbal does naturally warm up though.


RedHotPoker

2018-9-3
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