Ralph T.
lvl.1
Germany
Offline
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DJI Thor Posted at 2018-6-3 23:57
Ralph, please check the following steps:
1. Please check if you could control the gimbal by the RC. If the gimbal doesn't move, please try to relink the drone and RC.
2. If you can control it, please try to replug the connecting cable between the RC and the device, when using the USB port on the bottom, please remove the left cable first.
Hi,
thanks for replying. My answers:
> 1. Please check if you could control the gimbal by the RC
Yes I can. RC and aircraft talk, no doubt. I can also take pictures. (But I don't see them on the phone obviously.)
> 2. If you can control it, please try to replug the connecting cable between the RC and the device, when using the USB port on the bottom, please remove the left cable first.
Done that a hundred times. No effect. Phone acknowledges the existence of a loading cable for a second, then goes back to as if no cable were there. Same with two different iPhones (5 and 6) I tried. My Saumsung phone and device load no problems but are too old for Go 4 App.
3. Try to reinstall the app, don't forget to back up important files and flight records first if it has.
Done that once, no effect. App doesn't feel the connection to RC at all.
> 4. Upgrade the firmware of the drone if it is needed.
Done that. Drone and RC are both on v01.04.0300.
I expect to receive another RC (bought 2nd hand) tomorrow. Will try and report. And advice in the meantime is more than welcome!
Cheers,
Ralph |
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