PILOT BUGS and idea
1766 16 2018-6-1
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Olivier Vietti-Teppa
Second Officer
Flight distance : 11618934 ft
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To clarify the bugs to advance the engineers for PILOT :

  • The cold XT camera does not always display the video return, but only the frame of the image, reboot solution M210
  • The address of the live video stream is lost each time the crystalsky is restarted, the solution to be captured every time ...
  • The display of the grid is lost at each restart of crystalsky, solution to reactivate each startup of crystalsky
  • the logbook does not synchronize every time completely, solution?
  • activation of several NFZ at the same time to save time and fly without network coverage and especially to fly in the green areas without having to disable the NFZ solution?
  • Can you zoom with the z30 with the two side levers of the cendence, solution?
  • To be able to put a marker on the map during the discovery of the person in missions sar with the coordinates gps, solution?
  • Have the camera angle constantly display as well as the direction in degres, solution?

2018-6-1
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rfAndy
lvl.3
Flight distance : 396365 ft
United States
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Great suggestions - especially the levers on sides to operate zoom.
2018-6-2
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kozlio#
lvl.4
Canada
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Re: #6, I’ve asked DJI a few times. Pity dji apps don’t make use of all dji features of dji products . No dial on m210 RC to control zoom. No GSPro zoom for dji z30 camera
2018-6-2
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kozlio#
lvl.4
Canada
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Glad to here ur a pro user and doing sar
2018-6-2
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SaSu
lvl.1

Switzerland
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Since November 2017 we have the M210 with Z30 and XT V2. Controlled with 2 Cenderence and 7.85 Ultra Cristallsky.
Version: V02.06.06.00

Since 11.2017 were only problems. We have had to reject requests and lost work. The M210 was at the dealer for testing. She came back 3 weeks ago and worked reasonably well.
But now, after a few updates the problems start again.

We have not been able to execute an order so far. The high cost of the M210 we have to pay with other work. That is very frustrating!

At the double gimbal the XT does not work anymore. It appears in the FPV window. Before that was impeccable.
No menu is displayed for the XT.

The XT camera when alone, is not displayed under "About".

The XT works on the double gimbal only with the Z30 together.

I can not do XT updates. The log file of XT says that the latest firmware is available.
The Inspire 1 as well as the Z30.

For the Z30, the camera can not be operated manually via the keys on the Cenderence

The camera Z30 hangs 6 degrees diagonally in the gimbal. She has to go back to the dealer for a warranty repair. She will be gone for a long time. How can you work with such a machine and earn the very high cost of the machine?

The many months for our tests for no better results have also cost a lot .....

Question:
What do I have to do to make the XT work normally?

2018-6-3
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Olivier Vietti-Teppa
Second Officer
Flight distance : 11618934 ft
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Switzerland
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since the update of the matrix we can download the file for the xt then put it on the SD card insert the SD card into the camera XT and turn on the drone the update is done automatically after it should work
2018-6-3
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SaSu
lvl.1

Switzerland
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Thanks Oliver
I did that.
Enclosed the two versions I have tested.
The M210 will turn on normally, the XT will calibrate but it will not load the new software.

If I have used the wrong version, I am grateful for a correct link.

2018-6-3
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SaSu
lvl.1

Switzerland
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Have just made a new download and copied to the SD card.
The SD card inserted in the XT. XT mounted on Gimbal II with adapter.
SD Card 32 GB Sandisk Extreme Pro.

Result:
Packet: /mnt/card/MATRICE200_FLIR_FW_V01.31.0.00.bin,
Result: Aborted
The firmware on the SD card is identical to or older than the current firmware on the remote controller.

2018-6-3
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Olivier Vietti-Teppa
Second Officer
Flight distance : 11618934 ft
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Switzerland
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you are up to days, I propose to make a factory reset crystalsky
2018-6-3
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SaSu
lvl.1

Switzerland
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Thanks for the information.

The problem is present on both Crystallsky screens. I tested both.

Why is the new firmware not accepted?
How is Cristallsky involved here?
The firmware update I do only with XT and M210 without Cenderence and Cristallsky.
2018-6-3
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Olivier Vietti-Teppa
Second Officer
Flight distance : 11618934 ft
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Switzerland
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the firmware contains several version of xt, if the application already indicates days it is that you have the last updates
2018-6-3
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SaSu
lvl.1

Switzerland
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Thank you.
Unfortunately, I understand the English not. I translate with google. That's why I probably can not understand your suggestion so well.
I'll make a reset to factory settings tomorrow at Crystallsky.
A Crystalsky is brand new.
2018-6-3
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kozlio#
lvl.4
Canada
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SaSu Posted at 2018-6-3 09:03
Since November 2017 we have the M210 with Z30 and XT V2. Controlled with 2 Cenderence and 7.85 Ultra Cristallsky.
Version: V02.06.06.00

SaSu, i see on the pictures that you have a sticker for DJI camera zoom and you also have z30. how do you control the zoom with the dials/knobs? can you upload a video on how you assign the zoom function to the dials/knobs?
thanks
2018-6-3
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SaSu
lvl.1

Switzerland
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The Bc and Bd buttons are programmed for zoom in and zoom out.
Programming via the "Menu" key> Select BD button: Z30 Start / Stop Zoom In and select BC Z30 Start / Stop Zoom button.
I zoome only about these buttons, not on rotary control.

2018-6-3
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SaSu
lvl.1

Switzerland
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Oliver i have set Crystalsky to factory settings.
Dji Pilot reinstalled.
Unfortunately, the XT image is still in the FPV.
2018-6-3
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SaSu
lvl.1

Switzerland
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M210 downgrade to V 01.01.600 (Assistant 2)
Factory setting
XT with SD card and firmware update installed and M210 started.

No success.

Firmware update on 01.01.0900
Message: make XT / Z30 update before
It does not work.

On 01.01.0900 firmware update made.
No success.

XT image remains in the FPV window.

Test on both Cenderence with Cristallsky

Does anyone know more?
2018-6-4
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SaSu
lvl.1

Switzerland
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Does anyone know advice? I can not use the XT alone this way and therefore can not make predefined flights. Many Thanks!
2018-6-7
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