Defective DJI Phantom 4 pro gimbals!
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815 8 2018-6-2
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Grzegorz
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Flight distance : 44049 ft
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Poland
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  1#
It changes after every flight! scrap ..
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2018-6-2
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Jenee 2
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  2#
Have you tried sitting the drone on a flat surface and doing a gimbal calibration?
2018-6-2
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DJI Diana
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Flight distance : 2408 ft

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  3#
Hi, I'm sorry to hear about the issue that you are experiencing. Could you be more specific the main problem? Did the drone crash before or not? At the same time, please check if there is an error message in your DJI GO4 app, thank you in advance!
2018-6-3
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Grzegorz
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  4#
Jenee 2 Posted at 2018-6-2 22:56
Have you tried sitting the drone on a flat surface and doing a gimbal calibration?

Yes, you need to calibrate on a flat surface every time. But after the flight and so it changes.
2018-6-4
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Grzegorz
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  5#
DJI Diana Posted at 2018-6-3 22:52
Hi, I'm sorry to hear about the issue that you are experiencing. Could you be more specific the main problem? Did the drone crash before or not? At the same time, please check if there is an error message in your DJI GO4 app, thank you in advance!

No. The drone has not crashed. It does not display any errors. Probably after the upgrade it started to happen ...
2018-6-4
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DJI Natalia
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  6#
Grzegorz Posted at 2018-6-4 00:15
No. The drone has not crashed. It does not display any errors. Probably after the upgrade it started to happen ...

Thank you for your response. Can you refresh the firmware via DJI assistant 2 and at the same do the gimbal calibration. Let us know the result.
2018-6-4
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Grzegorz
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  7#
DJI Natalia Posted at 2018-6-4 13:03
Thank you for your response. Can you refresh the firmware via DJI assistant 2 and at the same do the gimbal calibration. Let us know the result.

Nothing helped ...
((
2018-6-7
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DJI Natalia
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  8#
Grzegorz Posted at 2018-6-7 05:05
Nothing helped ...
((

Sorry to hear if it did not resolve the issue. In that case, I highly recommend to send in the unit to our facility for diagnosis. There are also may recommend repair centers you can contact, but they may charge from you. If you would like them to repair, please contact them in advance: https://www.dji.com/service/repair/centers
2018-6-7
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Grzegorz
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Flight distance : 44049 ft
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  9#
DJI Natalia Posted at 2018-6-7 07:57
Sorry to hear if it did not resolve the issue. In that case, I highly recommend to send in the unit to our facility for diagnosis. There are also may recommend repair centers you can contact, but they may charge from you. If you would like them to repair, please contact them in advance: https://www.dji.com/service/repair/centers

What is the second USB connector on the camcorder? Why do not you provide programs to calibrate these cameras.
2018-6-8
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