KONIG
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I am using an iPhone X and a very powerful gaming laptop with windows 10. The videos look great on my iphone X and play with no issue. I can also save them with no issue. The problem is with importing them onto my PC. When I import them it shows up with no thumbnail and when I play the video it just plays the audio with a black screen. I've tried deleting the files and copying them again, I've tried copying the files from my iPhone's Photos app, and I have also tried importing the whole DJI GO videocache folder, which I accessed in Itunes under the "File Sharing" tab.
This is very frustrating as I am very happy with my OSMO mobile 2 and think it's a great product, but in order to even use it I NEED to be able to import these videos to my PC to edit. Very dissappointing. One thing I did notice is that the videos I recorded in 720p seemed to copy over okay. But ALL of my 1080p 60fps videos are corrupted upon import to my PC, despite working fine on my iPhone. Please help thank you!
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