Please select Into the mobile phone version | Continue to access the computer ver.
P4 plus cant activate HELP ASAP
1406 13 2018-6-5
Uploading and Loding Picture ...(0/1)
o(^-^)o
Odysseus
lvl.2
Flight distance : 506181 ft
  • >>>
Nigeria
Offline

Can't activate new P4 Advanced Plus

Error message

Activation error 1112
2018-6-5
Use props
DJI Natalia
Administrator

Offline

Sorry for the trouble. Please see the video tutorial below on how to activate your aircraft.

2018-6-5
Use props
Odysseus
lvl.2
Flight distance : 506181 ft
  • >>>
Nigeria
Offline

Thanks.
This is my 6th Phantom. I'm familiar with the activation process.

I just have that error when I click activate aircraft after signing in and doing setup
2018-6-5
Use props
DJI Natalia
Administrator

Offline

Odysseus Posted at 2018-6-5 08:43
Thanks.
This is my 6th Phantom. I'm familiar with the activation process.

Can you share it to me the screenshot? Also, may you please let us know what mobile device you are using?
2018-6-5
Use props
Odysseus
lvl.2
Flight distance : 506181 ft
  • >>>
Nigeria
Offline

It's an Advanced Plus. Screenshot coming soon
2018-6-5
Use props
DJI Natalia
Administrator

Offline

Odysseus Posted at 2018-6-5 08:51
It's an Advanced Plus. Screenshot coming soon

Got it. It is with the built-in screen. I apologize.
2018-6-5
Use props
Odysseus
lvl.2
Flight distance : 506181 ft
  • >>>
Nigeria
Offline

Yes. I get Activation error (1112) when trying to activate. On both drones.  
2018-6-5
Use props
DJI Natalia
Administrator

Offline

Odysseus Posted at 2018-6-5 08:55
Yes. I get Activation error (1112) when trying to activate. On both drones.

We are sorry for the inconvenience caused. Please provide the product's serial number, DJI account and a legal proof of purchase. I will check the serial number as soon as possible.
2018-6-5
Use props
Odysseus
lvl.2
Flight distance : 506181 ft
  • >>>
Nigeria
Offline

Aircraft S/N
0HACE4L0A23770

DJI ACCOUNT
goldfinv@gmail.com

2018-6-5
Use props
Odysseus
lvl.2
Flight distance : 506181 ft
  • >>>
Nigeria
Offline

Screenshot
Screenshot_2018-06-06-15-01-05.png
2018-6-5
Use props
KedDK
Second Officer
Flight distance : 1133038 ft
Denmark
Offline

It could be the DJI servers having an issue (again) but you might check that you're connected to your wifi by dragging down from top of the display and enter the wifi settings.
I don't think this is the cause but no need for sitting there waiting if it could be that simple.

Good luck.
2018-6-6
Use props
Odysseus
lvl.2
Flight distance : 506181 ft
  • >>>
Nigeria
Offline

I've tried 3 different WiFi connections And providers.
2018-6-6
Use props
KedDK
Second Officer
Flight distance : 1133038 ft
Denmark
Offline

Then we can assume the solution and a explanation of that error code should come from DJI.

Still good luck.
2018-6-6
Use props
Odysseus
lvl.2
Flight distance : 506181 ft
  • >>>
Nigeria
Offline

DJI, I've got a shoot in 12 hours.
2018-6-6
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules