Hi there,
Im having issues recording video on the memory card provided by DJI. when recording at 1080P 60FPS on NTSE the video is playing back very jerky and is only showing maybe 3/5 frames whilst  the sound is playing the background.

I thought everything was fine when recording as it would play back perfectly on my phone via the app or  when  it  was downloaded onto the phone.

The issues comes when i connect the camera to my mac an download the files.

Ive lowered the FPS to 30, and this seems to recored fine on the card provided.

Has any one else found this? i'm quite shocked the the card provided cant even handle 60FPS. or is it a fault with the camera?

The card provided is Panasonic 16GB 10 speed U3

Please help

Sam

May I know what specific Osmo is this? Please provide the firmware version and app version of your unit. Thank you.

DJI Tony Posted at 2018-6-5 13:09
May I know what specific Osmo is this? Please provide the firmware version and app version of your unit. Thank you.

HI,

firmware version 1.6.1.0
App 3.1.38(2922)

please see image attached.

Kind regards

Sam

I would recommend to reformat your SD card and try to reflash the firmware of you Osmo then check if you'll be getting the same result. Kindly see the video below for instruction.

DJI Tony Posted at 2018-6-6 09:20
I would recommend to reformat your SD card and try to reflash the firmware of you Osmo then check if you'll be getting the same result. Kindly see the video below for instruction.
https://www.youtube.com/watch?v=jvahCGAtZvU

Tony,

reformatting the card has enable me to record at 1080P 48FPS

however when I  tried flashing the firmware  the system status light flashed red and green NOT the camera status indicator light.

i waited 40 mins and it didnt stop flashing.

Any advice?

Sam

SamueltJones Posted at 2018-6-8 13:49
Tony,

reformatting the card has enable me to record at 1080P 48FPS

Have you tried to use different SD card as well?