problem with Samsung Galaxy S7 , problem with camera and activ track
797 3 2018-6-7
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Gulicka
New
Slovakia
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Hi DJI support.
I have two problems with my new Osmo mobile 2. I have a Samsung S7, when Dji started I see on camera front roll axis(horizontally, vertically), but If I make a panorama photo nothing,only start position and when I recording.The same problem is with S8+, but with Xiaomi Redmi 5 its okay camera. When I started Activ track 5-15second ist okay and then lost the subject and than searching,searching....
How I can fixed this problems .Thank Yuo.
2018-6-7
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DJI Wanda
Administrator
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Hello. We apologize that you're having issues with your app right now. Can you provide some screenshot of what you're seeing when you try to use panorama in either of the 3 phones that you used?
2018-6-7
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Gulicka
New
Slovakia
Offline

First photo is horizontally and second is vertically. If I make a panorama photo didnt see nothing.When I move the left side see the roll axis more. WITH Xiaomi Redmi 5+ no problem.
DJI_20180603_202916.jpg
IMG-6a7269a63f5948ff2462e60a9394758c-V.jpg
2018-6-8
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keebak
lvl.1
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I have the same problem of seeing actual gimbal on the shot (just like on the pictures posted here). Also using Galaxy S7.
2018-6-9
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