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Is there any way to select the app Language? (Back to ENG)
13147 34 2018-6-8
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CuaC
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Hi,
My phone has downloaded today's update on Android that includes the Spanish language. My cell phone is in Spanish and therefore DJI Go 4 got set up in Spanish as well. I am used to use the app in English and to be honest I prefer to keep using English (IMHO translations have a huge risk of misguiding messages or labels that don't fit their placeholder and that hide important information)

Is there any way on the app (other than changing the cell phone's language) to choose the language you want to use?


(I guess I'm the weird Spaniard )


2018-6-8
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Aardvark
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When running the App', tap on 'Me' at bottom of first screen, then tap on cogwheel at top right of next screen, this takes you into settings. Where you can select language.


Edit:- The default is 'Auto' which would explain its choice.
2018-6-8
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CuaC
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Aardvark Posted at 2018-6-8 04:20
When running the App', tap on 'Me' at bottom of first screen, then tap on cogwheel at top right of next screen, this takes you into settings. Where you can select language.

Thanks for the suggestion. Unfortunately I cannot find any option to change the language.

Are you on iOS or Android? Mine is an Android phone.
2018-6-8
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Wachtberger
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Aardvark Posted at 2018-6-8 04:20
When running the App', tap on 'Me' at bottom of first screen, then tap on cogwheel at top right of next screen, this takes you into settings. Where you can select language.

I can't find this in my Android version, are you on iOS?
2018-6-8
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DJI Paladin
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Hi,

We apologize for the inconvenience. As of the moment, there is no option to change the language in the app directly on an android phone. We can only change the option of the language if you are using IOS device. We will forward your concern to our R&D engineers. We will get in touch with you as soon as we get a response from our engineers.
2018-6-8
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DJI Paladin
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Wachtberger Posted at 2018-6-8 05:14
I can't find this in my Android version, are you on iOS?

Hi,

Yes, you're right. I checked the app itself using an android phone. Unfortunately, I cant see the language option too. It is only available in IOS device. We will forward this issue to our R&D engineers.
2018-6-8
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DJI Paladin
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CuaC Posted at 2018-6-8 05:10
Thanks for the suggestion. Unfortunately I cannot find any option to change the language.

Are you on iOS or Android? Mine is an Android phone.

Hi,

Unfortunately, I cant see the language option too using Android device. It is only available in IOS device. We will forward this issue to our R&D engineers.
2018-6-8
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Wachtberger
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DJI Paladin Posted at 2018-6-8 07:17
Hi,

Yes, you're right. I checked the app itself using an android phone. Unfortunately, I cant see the language option too. It is only available in IOS device. We will forward this issue to our R&D engineers.

Thank you Paladin! I only tested out of interest on my mobile phone. Since I fly very happily with my CrstalSky, it is automatically in English which is my preference.
2018-6-8
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Aardvark
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Wachtberger Posted at 2018-6-8 05:14
I can't find this in my Android version, are you on iOS?

I am, I'd hoped they might be the same.

As an aside I tried a check just now on my Nexus 7 (2013), and looks like there's a glitch on start up on it   (DJI Go 4 V4.2.16)
2018-6-8
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Aardvark
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CuaC Posted at 2018-6-8 05:10
Thanks for the suggestion. Unfortunately I cannot find any option to change the language.

Are you on iOS or Android? Mine is an Android phone.

Yes, I checked on iOS.
2018-6-8
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Wachtberger
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Aardvark Posted at 2018-6-8 09:51
I am, I'd hoped they might be the same.

As an aside I tried a check just now on my Nexus 7 (2013), and looks like there's a glitch on start up on it   (DJI Go 4 V4.2.16)

Thank you for the clarification and what glitch do you have? I haven't noticed anything.
2018-6-8
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Aardvark
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Wachtberger Posted at 2018-6-8 09:55
Thank you for the clarification and what glitch do you have? I haven't noticed anything.

When application run, initial log in screen alternates between sign in/log in page and a blank white screen. I've not spent any time looking at it yet. To be honest the Nexus 7 would now be a fall back only if my two iOS devices didn't work.
2018-6-8
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Wachtberger
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Aardvark Posted at 2018-6-8 12:00
When application run, initial log in screen alternates between sign in/log in page and a blank white screen. I've not spent any time looking at it yet. To be honest the Nexus 7 would now be a fall back only if my two iOS devices didn't work.

Thank you again and good to know that you are not depending on it.
2018-6-8
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DJI Diana
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The issue regarding the language for Android DJI GO4 app has been forwarded to our engineers, if there is an update from them, we'll let you know at the first time, appreciate your patience.
2018-6-8
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CuaC
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DJI Paladin Posted at 2018-6-8 07:18
Hi,

Unfortunately, I cant see the language option too using Android device. It is only available in IOS device. We will forward this issue to our R&D engineers.

Thank you Paladin!
2018-6-10
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CuaC
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DJI Diana Posted at 2018-6-8 23:45
The issue regarding the language for Android DJI GO4 app has been forwarded to our engineers, if there is an update from them, we'll let you know at the first time, appreciate your patience.

Thank you Diana, I hope they decide to implement it!
2018-6-10
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DJI Diana
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CuaC Posted at 2018-6-10 23:19
Thank you Diana, I hope they decide to implement it!

Update: According to our engineers, the Android mobile device is unable to select the APP language, only the IOS has this feature to select the APP language. For the Android,  the App language will change according to the system language of the mobile device. Thanks.
2018-6-11
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QuadKid
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Thanks Diana, good to know. So to obtain the desired language all you need to do is change the Android devices language and the App will automatically change to the devices language correct? Do you need to uninstall then reinstall the app to have the changes take effect?
2018-6-11
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Aardvark
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Wachtberger Posted at 2018-6-8 12:10
Thank you again and good to know that you are not depending on it.

This alternating problem happens only when Nexus 7 is in 'landscape' mode when DJI Go 4 is run for the first time and login is required. When started with Nexus 7 in portrait mode, then all worked well, allowing me to sign in, and thereafter use DJI Go 4 in 'landscape' mode without any problem.
2018-6-13
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Wachtberger
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Aardvark Posted at 2018-6-13 09:25
This alternating problem happens only when Nexus 7 is in 'landscape' mode when DJI Go 4 is run for the first time and login is required. When started with Nexus 7 in portrait mode, then all worked well, allowing me to sign in, and thereafter use DJI Go 4 in 'landscape' mode without any problem.

Great to hear that you have identified the solution and thank you for the update!
2018-6-13
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fdebuen
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The primary language of your Android device determines the language of the app. You don't need to reinstall it, just change the primary language on device settings and that's all (even with the app open, the language changes). I have a Samsung Galaxy S9 and that's the way it works. Greetings.
2018-6-14
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CuaC
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fdebuen@hotmail Posted at 2018-6-14 17:18
The primary language of your Android device determines the language of the app. You don't need to reinstall it, just change the primary language on device settings and that's all (even with the app open, the language changes). I have a Samsung Galaxy S9 and that's the way it works. Greetings.

I know but I don't like switching the language of my whole phone depending on the app I want to use.
2018-6-15
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fdebuen
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CuaC Posted at 2018-6-15 05:11
I know but I don't like switching the language of my whole phone depending on the app I want to use.

I guess is the only way for now. You can turn the primary language back and forth at any time. It's a 10 sec. process.
2018-6-15
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djiuser_yuyWW3zeN1Zq
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Still not possible to change language in Fly on Android?
2020-1-28
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djiuser_UVfMoQMA4fWi
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Norway
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Mine went into chinese
2020-6-2
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Aardvark Posted at 2018-6-8 04:20
When running the App', tap on 'Me' at bottom of first screen, then tap on cogwheel at top right of next screen, this takes you into settings. Where you can select language.



No? What u mean
2020-6-2
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DJI Paladin Posted at 2018-6-8 07:18
Hi,

Unfortunately, I cant see the language option too using Android device. It is only available in IOS device. We will forward this issue to our R&D engineers.

Its been 2 years, no change
2020-6-2
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DAVIDTNZ
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DJI Paladin Posted at 2018-6-8 07:12
Hi,

We apologize for the inconvenience. As of the moment, there is no option to change the language in the app directly on an android phone. We can only change the option of the language if you are using IOS device. We will forward your concern to our R&D engineers. We will get in touch with you as soon as we get a response from our engineers.

Someone just asked similar on YouTube regarding a Mavic Air 2 with air sense (US) that speaks the alert in Chinese - how to change to English?
2020-6-9
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HEFFAE
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DAVIDTNZ Posted at 6-9 22:46
Someone just asked similar on YouTube regarding a Mavic Air 2 with air sense (US) that speaks the alert in Chinese - how to change to English?

Ditto    : (
2020-6-11
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Styrmand
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I also have Chineese (I don't read or write chineese) language on my 2 Android phones - Samsung A9, and Huawei Nexus
2020-7-7
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klu16
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DJI Diana Posted at 2018-6-11 02:17
Update: According to our engineers, the Android mobile device is unable to select the APP language, only the IOS has this feature to select the APP language. For the Android,  the App language will change according to the system language of the mobile device. Thanks.
I think there are many Android apps that support different languages options than set as the system language (look at the screen shot from Facebook app attached). I'd better prefer sticking with English for the DJI Fly app, as the translations to my language seem often weird!
I can't believe how DJI is not including basic community requests to their app updates, or forgetting about them This topic is 2 years old and still there is no possibility to change the app language... -.-'
2-26 23:14
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DJI Diana
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klu16 Posted at 2-26 23:14
I think there are many Android apps that support different languages options than set as the system language (look at the screen shot from Facebook app attached). I'd better prefer sticking with English for the DJI Fly app, as the translations to my language seem often weird!
I can't believe how DJI is not including basic community requests to their app updates, or forgetting about them  This topic is 2 years old and still there is no possibility to change the app language... -.-'

Hi, we're sorry to read your feedback. May we confirm your preferred language, please? We'll help to seek urgent attention from the team on the possibilities and option of changing the App language via the Fly App itself. Thank you for your patience.
2-28 07:02
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No changes. Android app is still awful. It has internal mix with English and localized text resources. Localized elements sometimes does not fit to their placeholders, sometimes are wrong translated. I want to use app in english, but there are no way to change it.
6-9 01:56
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nilvanis
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I agree with previous posters - translations in DJI Fly App looks pretty bad.
I cannot believe a basic feature like language selection cannot be implemented for 3 years now!
I'm completely disappointed.
6-14 06:20
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fansd849854e
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I understand why they stopped putting apps on Google Play Store... It would already have a 1,5-star rating. Missing localization strings, a lot of unclear abbreviations, and lack of contrast settings for video. This app makes flying risky as I have to learn what the interpreter had in my mind when creating each description. Very bad and irresponsible attitude towards customers...
7-26 09:22
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