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Delivered but trace shows waiting to be received
1551 4 2018-6-8
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Tin_Man
lvl.2
Flight distance : 193379 ft
United States
Offline

I sent my drone in via DJI care refresh express and it shows recieved by Lopez at dock but DJI trace shows awaiting to be recieved.
Hopefully i can get back up and flying soon.
Thanks,

CAS-1857444-Y8K6Z6





2018-6-8
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Tin_Man
lvl.2
Flight distance : 193379 ft
United States
Offline

Just got an email saying it was received.
2018-6-8
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Tin, I checked the status, the replacement has already been shipped out under DJI Care Refresh Express, you should have received the email with the tracking number, hope you will receive the package soon.
2018-6-8
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Tin_Man
lvl.2
Flight distance : 193379 ft
United States
Offline

DJI Mindy Posted at 2018-6-8 19:54
Tin, I checked the status, the replacement has already been shipped out under DJI Care Refresh Express, you should have received the email with the tracking number, hope you will receive the package soon.

I did receive it, thanks for the support.
2018-7-3
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DJI Susan
Administrator

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Tin_Man Posted at 2018-7-3 10:44
I did receive it, thanks for the support.

You are welcome. Should there are any further questions, feel free to contact us. We'll be here all the time.
2018-7-4
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