AlansDronePics
Captain
Flight distance : 814751 ft
Guernsey
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This is a place where drone users should make clear their feelings about poor drone or software reliability, to DJI.
I accept DJI are going through a rough patch and are doing their best to make things right. However, we operators are expected to be responsible for the safe flight of the drone.
That is fine with me EXCEPT, when the drone fails and causes loss or damage that we cannot control or be responsible for, because of defective software.
It is absurd to expect the problem to go away, just because the software is reinstalled. I appreciate some problems do get corrected that way, but then they come back.
I cannot rely on your product any more. Like other users, I spend more time testing and checking and reinstalling software than I do flying. Every device update, the firmware update, GO 4 update, all these will be tested by responsible users, before we can feel confident to fly safely. At the moment, both my Mavic Pro's are grounded.
Think of it this way. If the drone was a car, the user would be responsible for safe operation, same as the drone. If the car brakes fail due to a software fault, the manufacturer is responsible, not the driver. I believe the same rule must apply to DJI.
None of us want trouble, but if the drone flies off, due to a software fault, then kills someone, the legal stakes will be raised and a law suit will follow.
Please DJI, face up to your responsibility and make the software safe and reliable again.
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