Dhunte21
lvl.1
Flight distance : 1857 ft
United States
Offline
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DJI Wanda Posted at 2018-6-11 05:20
Hello. We apologize that you're having issues with your Osmo. Have you tried to reinstall the app on your mobile device? Have you tried to reformat the SD card? As per checking at the user manual for Osmo, the meaning of the solid yellow LED means "no battery detected". Can you try to remove the battery then insert it again?
HI Wanda,
I have 3 Batteries and they all charge well, I have tried many different variations, the hand held unit powers up the camera, I can do everything, but can not record, or the software will not recognize the SD Card, I did try another SD card from my other drones, and no luck. I tried to do a reset, still no luck. I can see the software load on my Ipad, Iphone you can control the pan, tilt and zoom from the Ipad/iphone screen, but the icons on the left side are grayed out, and I have no image, just a grey screen. So this point I think it is either a defective camera or hand held. |
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