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Phantom 4 Pro v2.0 and DJI GS Pro
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fansa46d3a44
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Hi all,

Is the DJI GS Pro app for flight planning compatible with the Phantom 4 Pro v2.0?

I know that the SDK for third party apps hasn't been released yet, so we cannot use Pix4D, DroneDepploy, etc for the moment. But what about GS Pro? Since it is from DJI, should it work? I actually tried but the drone doesn't connect to this app.

Is there any compatible app for automatic flight planning available at the moment for this latest version of the Phantom 4? Or the only Phantom 4 in the market right now that works with these apps is the first version of Phantom 4 Pro?

Cheers

2018-6-11
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DJI Natalia
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As of the moment, GS Pro is not supported with Phantom 4 Pro V2.0. Please see the image below:

2018-6-11
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Campen
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DJI Natalia Posted at 2018-6-11 07:36
As of the moment, GS Pro is not supported with Phantom 4 Pro V2.0. Please see the image below:

[view_image]

Seriously!!??   DJI just released a product not compatible with their own apps!.  Which means we have pretty miuch just bought a manually only flyable drone?    That is just absolutely ridiculous!!
2018-6-11
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Zostera
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Thanks Natalia, I had checked that same message in the website, just wanted to confirm it.

I feel the same way as Campen, we just bought a manually only flyable drone. Maybe would be nice to give this information clearly to everybody thinking about buying the V2. In my case, I really need to use automated flights in my work, and cannot just sit and wait until the SDK is released. So now I have to buy the first version of Phantom 4 Pro, finding myself with 2 drones.
2018-6-12
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Campen
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It would not have been so angry over this if I had not just driven 4 hours  to the site and 4 hours back again with no shoot.  Agree I should have read this in the finer details. But as we are very busy and in a rush that just didn't happen as it should.  I took it back to the dealer who was also surprised it didn't work with GS pro.  This in it self shows how poorly DJI have failed to even infirm not only their customers, but their dealers as well.

So basically I have a rig that is now going to sit doing nothing  until DJI get their act together.

Natalia when can we expect the update done so we use the GS pro with this rig?
2018-6-12
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RemusK
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Campen Posted at 2018-6-11 23:59
Seriously!!??   DJI just released a product not compatible with their own apps!.  Which means we have pretty miuch just bought a manually only flyable drone?    That is just absolutely ridiculous!!

Actually, v2.0 flies very well with DJI Go app
2018-6-12
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DJI Natalia
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Campen Posted at 2018-6-12 04:34
It would not have been so angry over this if I had not just driven 4 hours  to the site and 4 hours back again with no shoot.  Agree I should have read this in the finer details. But as we are very busy and in a rush that just didn't happen as it should.  I took it back to the dealer who was also surprised it didn't work with GS pro.  This in it self shows how poorly DJI have failed to even infirm not only their customers, but their dealers as well.

So basically I have a rig that is now going to sit doing nothing  until DJI get their act together.

No worry, I already forwarded this to our Developer Team. You are recommended to keep close attention to the DJI official website, if there is an update, we'll let you know at the first time.
2018-6-12
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patiam
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Inexcusable for DJI to release the P4 Pro V2 without a tested SDK. As others have noted, those of us expecting the ability to program autonomous flights were in for a rude surprise with the V2. I had to scramble to reassign a standard P4 for a research trip needing to use Pix4D Capture.

That not even DJI's own GS Pro supports the V2 is just more ridiculous icing on the cake (which is a lie).
2018-6-12
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BrianKushner
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Campen Posted at 2018-6-11 23:59
Seriously!!??   DJI just released a product not compatible with their own apps!.  Which means we have pretty miuch just bought a manually only flyable drone?    That is just absolutely ridiculous!!

One of the big selling points for the V2 was wireless DJI Goggles. Guess what not working. Waiting for a firmware release for 3 weeks now. Crystal Sky didn't work at first either. Throw in a new stand alone version of DJI Assistant that doesn't work either...As a Litchi flyer I'm waiting for the Litchi software to work....never buy DJI products early!!!
2018-6-12
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Eric13
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BrianKushner Posted at 2018-6-12 12:14
One of the big selling points for the V2 was wireless DJI Goggles. Guess what not working. Waiting for a firmware release for 3 weeks now. Crystal Sky didn't work at first either. Throw in a new stand alone version of DJI Assistant that doesn't work either...As a Litchi flyer I'm waiting for the Litchi software to work....never buy DJI products early!!!

"never buy DJI products early!!!"

I totally agree. Reminds me of Microsoft Windows.
Never install a new windows version unless it has been on the market for a year and has gotten one major upgrade.

2018-6-12
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patiam
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BrianKushner Posted at 2018-6-12 12:14
One of the big selling points for the V2 was wireless DJI Goggles. Guess what not working. Waiting for a firmware release for 3 weeks now. Crystal Sky didn't work at first either. Throw in a new stand alone version of DJI Assistant that doesn't work either...As a Litchi flyer I'm waiting for the Litchi software to work....never buy DJI products early!!!

Everything you said.

Goggle don't work either.
Need a special version of Assitant 2 that doesn't work, and can't be used for the goggles.
No 3rd party apps b/c no SDK.

2018-6-12
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Campen
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DJI Natalia Posted at 2018-6-12 06:42
No worry, I already forwarded this to our Developer Team. You are recommended to keep close attention to the DJI official website, if there is an update, we'll let you know at the first time.

Natalia, why doesnt the Assistant even work? Why did they bother to upload it  when it doesn't do anything?  We would appreciate some indication of a time frame when this will work and also when the GS Pro app will work. If it is going to be more than 2 weeks, I am taking it back for a refund.
2018-6-13
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patiam
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DJI Natalia Posted at 2018-6-12 06:42
No worry, I already forwarded this to our Developer Team. You are recommended to keep close attention to the DJI official website, if there is an update, we'll let you know at the first time.

Natalia can you please tell us what page to watch?
Rather than the whole website...
2018-6-13
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DJI Natalia
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patiam Posted at 2018-6-13 21:41
Natalia can you please tell us what page to watch?
Rather than the whole website...

You may check on this website:

https://www.dji.com/ground-station-pro/info#faq
2018-6-14
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patiam
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DJI Natalia Posted at 2018-6-14 08:01
You may check on this website:

https://www.dji.com/ground-station-pro/info#faq

Thank you, what about the SDK for the P4 Pro V2.0? Where will that be announced?

Here? https://www.dji.com/support/product/phantom-4-pro-v2
2018-6-14
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DJI Natalia
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patiam Posted at 2018-6-14 08:53
Thank you, what about the SDK for the P4 Pro V2.0? Where will that be announced?

Here? https://www.dji.com/support/product/phantom-4-pro-v2

No feedback yet with the SDK for Phantom 4 Pro V2.0. Well let you know first if there is an update. Thank you.
2018-6-14
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Campen
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DJI Natalia Posted at 2018-6-14 09:11
No feedback yet with the SDK for Phantom 4 Pro V2.0. Well let you know first if there is an update. Thank you.

Natalia, this is just not fair at all.  I now have a DJI P4v2 that I cant use for what I need to use it for. It is just sitting doing nothing and it will be that way until it has a way point and mapping function.  It should have been made clearer on the spec sheet there is no SDK relseased for this model and DJI should have informed your dealers at least so they can advise their customers.  My dealer know what I use them for, he would have adsied me had he know it had no SDK .

I think you should at least right now go and ask them to give us a time frame when to expect the SDK is going to be released and when the GS Pro app is going to work with the model. I don't mind to wait 1 to 2 week, but if it is going to be much longer, I am taking this back to dealer .

So can you please advise , when should we expect the P4v2 is going to work with the GS Pro app and when is the SDK going to be released?  Please answer with an approximate time frame
2018-6-14
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TommyGa
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Campen Posted at 2018-6-14 16:18
Natalia, this is just not fair at all.  I now have a DJI P4v2 that I cant use for what I need to use it for. It is just sitting doing nothing and it will be that way until it has a way point and mapping function.  It should have been made clearer on the spec sheet there is no SDK relseased for this model and DJI should have informed your dealers at least so they can advise their customers.  My dealer know what I use them for, he would have advised me had he know it had no SDK .

I think you should at least right now go and ask them to give us a time frame when to expect the SDK is going to be released and when the GS Pro app is going to work with the model. I don't mind to wait 1 to 2 week, but if it is going to be much longer, I am taking this back to dealer .

Campen- just got this email from DJI Developers. Looks like it may be UP TO 6 MORE WEEKS before the SDK is released for the P4Pro v 2.0!

2018-6-14
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DJIFlying
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Hello all, I'm new to the forum, longtime DJI Pilot. Just got my Phantom 4 pro v2 4 days ago.  I cant get it to connect to the DJI Assistant.  Are you guys having the same problem?  I've tried two different computers (Win7 and Win 10). Looks like the driver is not recognized.    Anyone else having this issue?
2018-6-14
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DJI Susan
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I understand your anxiety, our engineers are still working these requests, please allow them some time, thanks for your patience.
2018-6-15
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Campen
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TommyGa Posted at 2018-6-14 17:13
Campen- just got this email from DJI Developers. Looks like it may be UP TO 6 MORE WEEKS before the SDK is released for the P4Pro v 2.0!

[view_image]

Thanks Tommy, in that case I may as well take it back. Its just an expensive paper weight right now. I would have thought seeing so may people are very unhappy with this, they would make it a No1 priority to get the SDK up and out there.  
2018-6-15
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TommyGa
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Campen Posted at 2018-6-15 04:52
Thanks Tommy, in that case I may as well take it back. Its just an expensive paper weight right now. I would have thought seeing so may people are very unhappy with this, they would make it a No1 priority to get the SDK up and out there.

Unfortunately it appears that they have other priorities right now if the window extends to the end of July. How unfortunate. I'm sorry, but as they say, "such is DJI"....sigh...
2018-6-15
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Mike_fnq
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DJI Susan Posted at 2018-6-15 02:28
I understand your anxiety, our engineers are still working these requests, please allow them some time, thanks for your patience.

Hi Susan,
With respect this shouldn't be a request but a mandatory requirement prior to release.
2018-6-15
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BrianKushner
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Campen Posted at 2018-6-15 04:52
Thanks Tommy, in that case I may as well take it back. Its just an expensive paper weight right now. I would have thought seeing so may people are very unhappy with this, they would make it a No1 priority to get the SDK up and out there.

They haven't even got the goggles working with V2
2018-6-15
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Campen
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BrianKushner Posted at 2018-6-15 21:21
They haven't even got the goggles working with V2

omg!!  How can that be when the v2 is supposedly targeted for using the goggles?
2018-6-16
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Campen
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Mike_fnq Posted at 2018-6-15 20:49
Hi Susan,
With respect this shouldn't be a request but a mandatory requirement prior to release.

Exactly the point!    Releasing a product without all the expected functionality from even the lower version models is just irresponsible!. I would guess just about about everyone who has purchased the v2 is very unhappy right now!!

With that, why isn't DJI's development team putting in the overtime and effort to get this in order RIGHT NOW!?  

I hope DJI also takes responsibility to go and advised all their dealers to be very sure they make a point to notify their customers who are considering buying a P4Pv2 of the limited functions, eg GS Pro cant be sused and neither can the Assist or the goggles,  and that there is no SDK available for the P4P v2 at the moment. Otherwise DJI is just going to get a whole lot more very unhappy customers.
2018-6-16
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TommyGa
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Campen Posted at 2018-6-16 19:14
Exactly the point!    Releasing a product without all the expected functionality from even the lower version models is just irresponsible!. I would guess just about about everyone who has purchased the v2 is very unhappy right now!!

With that, why isn't DJI's development team putting in the overtime and effort to get this in order RIGHT NOW!?  

Unfortunately I don't think that those who have the actual authority at DJI to prioritize things particularly care. While an online forum support person may "apologize" for the delay - he/she has absolutely no authority to do anything. Their development team, etc thought that it is appropriate not to have an SDK release before the end of July. With the upcoming release of a new drone (July 18), DJI prioritizes that first.
2018-6-16
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BrianKushner
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Campen Posted at 2018-6-16 19:14
Exactly the point!    Releasing a product without all the expected functionality from even the lower version models is just irresponsible!. I would guess just about about everyone who has purchased the v2 is very unhappy right now!!

With that, why isn't DJI's development team putting in the overtime and effort to get this in order RIGHT NOW!?  

Now they are announcing another new drone...
2018-6-18
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patiam
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And we just suck it up.
2018-6-19
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TommyGa
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BrianKushner Posted at 2018-6-18 22:42
Now they are announcing another new drone...

This is correct. DJI isn't the most ethical company - to say the least. Once you pay for a product, they don't really care. Fully supporting the P4P2.0 isn't even a priority for them, as they are putting resources into the next drone release (July 18). Effectively, their lack of support cripples and screws those who purchased P4Pros already. Its quite sad.
2018-6-19
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EdM
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Maybe the huge DJI announcement in July will be nothing more than the release of the SDK!
2018-6-19
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Rivi
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DJIFlying Posted at 2018-6-14 19:31
Hello all, I'm new to the forum, longtime DJI Pilot. Just got my Phantom 4 pro v2 4 days ago.  I cant get it to connect to the DJI Assistant.  Are you guys having the same problem?  I've tried two different computers (Win7 and Win 10). Looks like the driver is not recognized.    Anyone else having this issue?

You need to download the assistant 2 v 2.0.  Please use the link below to download it;

https://www.dji.com/phantom-4-pro-v2/info#downloads
2018-6-19
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gary15
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DJI Susan Posted at 2018-6-15 02:28
I understand your anxiety, our engineers are still working these requests, please allow them some time, thanks for your patience.

Jumping in here with my 2 cents.  HUGE DISAPPOINTMENT with DJI on this.   READY, FIRE, AIM.....and all the other quotes on bad leadership and management to release a crippled product.   It's one thing to have a delay on the SDK for 3rd party developers, but to not even have their own software product (GS Pro) working is laughable. And of course, no one is laughing here....
2018-6-20
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fansc0670e25
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Campen Posted at 2018-6-11 23:59
Seriously!!??   DJI just released a product not compatible with their own apps!.  Which means we have pretty miuch just bought a manually only flyable drone?    That is just absolutely ridiculous!!


I'm in your same situation, it's absurd !!!
2018-6-21
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djiuser_yyLGq2gMN4uK
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Hello,

I have been saving for 1 year to buy the P4, I need it for a photogrammetry flight scheduled for 27/06.

As we all know, we have bought a drone that does not have its functionality, we have bought, paid and sent us an unfinished product, WITHOUT ANNOUNCING IT BEFORE.

I feel totally scammed, and DJI does not give me any kind of solution, beyond that I WAIT. What kind of work is this?

For my part I am going to take legal action, in my country this is not legal.
2018-6-21
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KedDK
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djiuser_yyLGq2gMN4uK Posted at 2018-6-21 22:20
Hello,

I have been saving for 1 year to buy the P4, I need it for a photogrammetry flight scheduled for 27/06.

You would have no problems using the P4 your have been saving for, this is solely about the P4P v2.0.
If you did buy the P4P v2.0 it seem that you luckily have not registered it yet so i guess you would have no trouble returning it for a full refund.
For those who really find they can't use their purchase without the SDK released it would be a better approach returning it than sit waiting for the SDK to be released while the warranty counts down.
2018-6-22
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patiam
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KedDK Posted at 2018-6-22 10:31
You would have no problems using the P4 your have been saving for, this is solely about the P4P v2.0.
If you did buy the P4P v2.0 it seem that you luckily have not registered it yet so i guess you would have no trouble returning it for a full refund.
For those who really find they can't use their purchase without the SDK released it would be a better approach returning it than sit waiting for the SDK to be released while the warranty counts down.

That's not a solution for those of us that registered and flew our V2.0's before finding out the issue.

But you are right that we should all receive warranty extensions that start the day the SDK is released...
2018-6-22
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TommyGa
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What has happened is an exodus from the Palo Alto office charged with doing th SDK work. Rob Schlub left DJI SDK Dept and he was replaced with Darren Liccardo. Darren also saw how poorly DJI treats customers so he left and now there is basically a young kid, Arnaud Thiercelin in charge of this stuff. He doesn’t know what he is doing and they aren’t even anywhere close to supporting an SDK for the P4Pro v2.0.
If anything, they are completely concentrating on the Mavic Pro II launch on July 18 and basically ignoring those who they suckered into buying the P4Pro v 2.0.
2018-6-22
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fansdd7d274f
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This is ridiculous!!! I bought a P4P Pro V2.0 at the DJI Customer Experience Store in NYC a week ago and they told me that it would work with GS Pro. I asked for a drone that could do automated flights for my work. I'm too far from there now to go and return the unit.
2018-6-23
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patiam
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TommyGa Posted at 2018-6-22 12:49
What has happened is an exodus from the Palo Alto office charged with doing th SDK work. Rob Schlub left DJI SDK Dept and he was replaced with Darren Liccardo. Darren also saw how poorly DJI treats customers so he left and now there is basically a young kid, Arnaud Thiercelin in charge of this stuff. He doesn’t know what he is doing and they aren’t even anywhere close to supporting an SDK for the P4Pro v2.0.
If anything, they are completely concentrating on the Mavic Pro II launch on July 18 and basically ignoring those who they suckered into buying the P4Pro v 2.0.

Thanks for the update TommyGa- I wasn't aware of the turnover issue (although it is no excuse). I have reached out to Mr. Thiercelin professionally but have gotten no response.

DJI Dev support continues to gaslight. This is totally unacceptable.
2018-7-2
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