photo_tal
 lvl.2
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Hi
New to the forum, hoping to be able to contrinute more in the future, if I can eventually get my aircraft off the ground.
I received my new P4 pro yesterday. It was actually my 3rd Drone from DJI, after having received two previous ones both Dead on Arrival (dead batteries and broken Micro SD slot).
Unfortunately it looks like the firmware upadate it asked me to do has trashed the drone! It said the update was complete, but when I tried to connect the aircraft to RC it won't connect, kept alternating from Aircraft disconnected to weak transmtion signal (or no signal), the camera image was all corrupted (alternating between no picutre, grey and dark green).
I spent an hour and a half on chat with DJI support and they couldn't fix the issue. I asked if there was a way to restore the factory defaults on the drone and RC, and was told "No" really suprised you can't do that, especially considering how ustable the firmware update seems to be!
I am based in the UK, so now I have to send this 3rd Drone back to DJI in the Netherlands for either replacement or fixing! I have had to cancel a planned photographic trip becaseu of not having a working drone.
Anyone else experienced this issue and found a fix?
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