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DEFECTIVE DAMPER????
691 6 2018-6-12
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bobo
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I just recieved my M210 today. While examining the parts, I had opened the single bottom Gimbal from the box. I found Two rubber dampers as shown it the picture. Soft and limp. The other was stiffer. My question is, is this ok? or defective? If defective than can I get replacements?
IMG_0291.jpg

2018-6-12
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bobo
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[img][/img]
2018-6-12
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DJI Mindy
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It is not recommended to use these Rubber Dampers any mode, the image quality may get affected, please replace them. May I know where did you purchase the device? Please contact your seller or our support team for further assistance.
2018-6-12
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bobo
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DJI Mindy Posted at 2018-6-12 22:27
It is not recommended to use these Rubber Dampers any mode, the image quality may get affected, please replace them. May I know where did you purchase the device? Please contact your seller or our support team for further assistance.

Multicoter WareHouse. Just got it Yesterday. How do I get the fastest replacement Mindy?
2018-6-13
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DJI Mindy
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bobo Posted at 2018-6-13 01:29
Multicoter WareHouse. Just got it Yesterday. How do I get the fastest replacement Mindy?

I think replacing the rubber damper directly would be the fastest way, please contact your dealer to see if they could send you rubber damper, if not, please contact our support team.
2018-6-13
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bobo
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DJI Mindy Posted at 2018-6-13 03:47
I think replacing the rubber damper directly would be the fastest way, please contact your dealer to see if they could send you rubber damper, if not, please contact our support team.

I contacted both. I also found the dual gimbal dampers for #2 side are the same. Soft and non responsive. #1 side is ok
2018-6-13
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bobo
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Contacted DJI Support, Got Case number yesterday. Today a email they sent out the Dampers! Fast service!!!! thought everyone should know of the positive  feedback for a change!
2018-6-15
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