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Bad image transmission after crash
357 4 2018-6-13
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edde
lvl.1
Flight distance : 3409 ft
Sweden
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Yesterday i managed to crash my drone, after the crash the image transmission to the phone is very bad and slow, the app does not complain about bad image transmission quiality but it is bad. Everything works without problem apart from that. What could be the problem? I am thinking that maybe a cabel to the gimbal or something have come loose or something?
2018-6-13
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi, I'm sorry to hear that your drone crashed. We strongly recommend sending the drone for repair and let me remind you that fixing drone by yourself will void your warranty. Please follow the link for the online repair request: https://repair.dji.com/repair/index.
2018-6-13
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hallmark007
Captain
Flight distance : 6794423 ft
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Ireland
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I would send it in for analysis.
2018-6-13
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edde
lvl.1
Flight distance : 3409 ft
Sweden
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There was no problem with the drone, it was my phone that was the problem, if I switch phone it works as it should. If anyone else have the same problem I would suggest try to use another unit as display.

I have no idea how my phone could stop work when I crashed the drone, I tried using my phone with another Mavic Pro and same problem there, very strange.
2018-6-24
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A CW
Captain
Flight distance : 13838848 ft
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United Kingdom
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Always best to return the drone after a serious crash as there could be secondary damage you are not even aware of.
2018-6-24
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