sdeardorff1
 lvl.2
Flight distance : 1175272 ft
United States
Offline
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DJI Tony Posted at 2018-6-14 12:47
Hi, sorry to know if you have to experience this issue, for the mean-time if may I ask what is the version of your app and if its possible please provide the firmware version of your aircraft and the remote controller, I would recommend as well using a different phone for us to easily isolate the issue.
Looks like its a problem with the tablet. When I uninstalled and reinstalled the app on my Galaxy S8 it worked like a charm. My Galaxy Tab A is 3 years old, maybe it just doesn't have the juice to run the app anymore. Although I still find it suspicious that that would occur suddenly. As I said before, it worked last Thursday just fine on the tablet. According to the "What's New" portion of the update the only thing that was added/changed was a Spanish language option and and update to the geo-fencing protocols for the spark and mavic. I'll try and get a screen shot and upload it later. |
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