Blurred lens of mavic pro
741 5 2018-6-16
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djiuser_48gdKrp96o89
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Flight distance : 705 ft
Colombia
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Hey guys, in my last flies, I hace the problem a, that the lens of the mavic pro, became blurred, How can I solve?, What do you recomended?
2018-6-16
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DJI Stephen
DJI team
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Hi. I am sorry that you are having issues with your Mavic Pro's lens. Let me help you with this issue. Can you post some pictures for us to see and check. Thank you.
2018-6-16
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djiuser_48gdKrp96o89
lvl.1
Flight distance : 705 ft
Colombia
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DJI Stephen Posted at 2018-6-16 10:20
Hi. I am sorry that you are having issues with your Mavic Pro's lens. Let me help you with this issue. Can you post some pictures for us to see and check. Thank you.

See this is the problem
IMG_20180616_133123.jpg
IMG_20180616_133048.jpg
2018-6-16
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DJI Stephen
DJI team
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Thank you for sending those pictures. Just to clarify is this moisture on the lens of the Mavic Pro?
2018-6-16
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djiuser_48gdKrp96o89
lvl.1
Flight distance : 705 ft
Colombia
Offline

DJI Stephen Posted at 2018-6-16 11:12
Thank you for sending those pictures. Just to clarify is this moisture on the lens of the Mavic Pro?

Yes, is moisture
2018-6-16
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DJI Stephen
DJI team
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Hi. The best thing that we can do for this situation is for you to send the Mavic Pro in for repair. All you need to do is to go online and chat on www.dji.com/support and follow instructions to send the drone in.
2018-6-16
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