Mirek6
Second Officer
Flight distance : 609724 ft
Canada
Offline
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knelson69 Posted at 2018-6-23 17:03
Mirek6 I don't know if you received my reply via email or not but i am definitely not here to have fun with people and after losing a drone that my family spent good money for as a fathers day gift I am not very encouraged by your reply at all implying that I am not being honest. I did not know that i had to prove anything to anybody on this forum. I did synch my flight data as requested to DJI support. Such a reply is not cool to somebody who is new to this forum, and new to drone flying. I'm sure you didn't come out of the womb with your knowledge and experience. I did upload the flight logs to the link that you provided today, and i had uploaded them to another user as well to that same link. I also attempted to upload the in flight video of that particular flight and did not have success. Maybe the file is too large or something, i don't know. I appreciate everybodys time and willingness to help me understand what went wrong with my flight and hope that I will be welcome to participate in this forum in the future as I continue to fly drones.
Knelson,
Cool. Honest reply is always appreciated.
This forum is to provide constructive help - not speculation based on, perhaps, similar cases we have seen in the past. Sifting through plethora of responses and response to responses, when not backed by any proof, is tedious and not helpful. Hence my, perhaps a bit too strong, reply.
Let's start again. If you really want a reply from us which is based on some facts (not only on what you saw, because what you saw may have been caused by variety of things), we need to see logs.
The logs which you provided by syncing to Cloud from DJI GO app go only to DJI. We cannot see them.
If you uploaded the logs to phantom site as per my link, we need a link to your logs. Basically, once you upload them you will see a map with your flight and a log detailing your flight on your Web browser. Copy the link of that page (where you see your flight logs) and paste it here - on this forum - in reply to my post. Otherwise we cannot find it even if you uploaded it.
I am not sure if you are aware, but you have cached .mp4 files of your flight on your mobile. If you try to upload original video from SD card, it may indeed be too large. Cached videos are low quality and small but enough for the purposes of analysis. You can find cached videos in DJI folder on your mobile. We usually do not require video but, in many case, it helps in analysis. So if you can give us access to it, that's bonus.
Cheers!
Mirek |
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