Hi All

Can anyone help with the following error code? The Spark continually fails to update at 60%
no matter how fast the internet connection. It is brand new and has never been flown. Everything powers up fine, so I'm guessing there is no problem
with the hardware.

Error Code: 0x022803

Thanks a lot

Stephen

Have you tried to update with DJI GO 4 or DJI assistant 2?

DJT_MVSP Posted at 2018-6-24 01:08
Have you tried to update with DJI GO 4 or DJI assistant 2?

Multiple times, on different networks. I'm going to take it for repair, but need to know the error code so I can pass the information on to the service shop. Thanks

fans38a1d562 Posted at 2018-6-24 01:30
Multiple times, on different networks. I'm going to take it for repair, but need to know the error code so I can pass the information on to the service shop. Thanks

I've tried with  DJI GO 4 and DJI assistant 2 - 60% and it fails, every time.
Thanks

fans38a1d562 Posted at 2018-6-24 01:39
I've tried with  DJI GO 4 and DJI assistant 2 - 60% and it fails, every time.
Thanks

Hello there. We apologize for the inconvenience that you're having. Can you provide to me the firmware version of your app, aircraft and remote? Have you tried to reinstall the DJI assistant 2 and restart the computer?

You need to have also the Battery Full Charged to update on DJI Assistant 2.

Try uninstall the DJI Ass 2, restart the PC and then reinstall the DJI Ass 2, it helped solved the problem for a lot of Pilots.