Hi,

I downloaded DJI assistant for mac, PKG works well, installation is successful, but i can't find DJI assistant on my mac, even with lauchpad... Any idea ? i tried a lot but all the time installation successful but i can't find the App... SOS Thanks

Sorry for the inconvenience. Can you try to look for a file with the label Assistant or Assistant 2?

DJI Stephen Posted at 2018-6-24 09:29
Sorry for the inconvenience. Can you try to look for a file with the label Assistant or Assistant 2?

Thank you quick and good answer. Ther is no 'DJI' in the App's name... I found it, thanks a lot, i'm a little confused ;)

Chaps Posted at 2018-6-24 09:42
Thank you quick and good answer. Ther is no 'DJI' in the App's name... I found it, thanks a lot, i'm a little confused ;)

Glad to help. Thank you.

Another issue, i update my spark and the assistant is stuck with downloading 96%...

I tried again, all the time i have an error... i upload the log but i don't know where i can read it...

It works, i don't know why...

Chaps Posted at 2018-6-24 12:16
It works, i don't know why...

Chaps, thanks for getting back to us. The upgrade might fail due to many factors, a refresh will be helpful to check the exact status. Glad to see it works finally.
BTW, if you need one's attention, please click the reply button under one's message so that he/she will get the notification and handle it timely.

yes, good yes